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Crafting Your Social Media Policy: What Experts Advise

What’s important when you’re crafting a social media policy?  In this recent hangout, our experts reveal what you should keep in mind when staff is responding to customers and representing your company. Our experts explain that education about your brand is key, as well as creative freedom.

For this and more, watch this short video.

Watch the entire discussion here:

Want to Avoid Embarrassing Social Media Mistakes? Don't Miss Our Live Hangout.

A Note From The Editor

Free Webinar: How to Use Customer Service as a Marketing Tool

Tune in October 12th as we highlight some of the best tools to create brand loyalty by leveraging your customer experience data.
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