Steal Away Your Rival's Unhappy Customers

Grow Your Business, Not Your Inbox

Stay informed and join our daily newsletter now!
7 min read

Looking to leverage loyalty? Don’t forget your rival’s customers. Show that you offer more consistency and value than your competition. And when you communicate with potential customers, rivals or not, don’t limit yourself to sales messages. Tell stories that are relevant to your company and your customers to forge bonds and increase conversion.

For more insights, check out this special hangout with customer service experts Brad Smith of Sage North America and Ezra Firestone, founder of Smart Marketer.

Related: Want Loyal Customers? Understand This.

 

More from Entrepreneur

Our Franchise Advisors are here to help you throughout the entire process of building your franchise organization!
  1. Schedule a FREE one-on-one session with a Franchise Advisor
  2. Choose one of our programs that matches your needs, budget, and timeline
  3. Launch your new franchise organization
Entrepreneur Insider members enjoy exclusive access to business resources for just $5/mo:
  • Premium articles, videos, and webinars
  • An ad-free experience
  • A weekly newsletter
  • Bonus: A FREE 1-year Entrepreneur magazine subscription delivered directly to you
Try a risk-free trial of Entrepreneur’s BIZ PLANNING PLUS powered by LivePlan for 60 days:
  • Get step-by-step guidance for writing your plan
  • Gain inspiration from 500+ sample plans
  • Utilize business and legal templates
  • And much more

Latest on Entrepreneur