Playing the Blame Game Is the Last Thing You Want to Do When Addressing a Problem

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How do react when sales are down at your company? Do you snip and pass blame at the first member of your team you come in contact with? Or do you take a deep breath and assess the situation in a more reasonable manner?

In this video, Karin Hurt of Let's Grow Leaders shows ways you should and should not behave when the inevitable piece of disappointing news hits your desk at work. Slipping back into poor communication habits, she says, will suck the confidence and energy out of a company culture fast -- the last thing you want to happen, because temporary situations can cause permanent damage.