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Leadership

When His Industry Was Hit With a Catastrophic Event, This Business Leader's Response Was to Be as Transparent as Possible With Customers

After Lehman Brothers collapsed, Wealth Management Group sought to reassure customers by explaining what was happening.

Episodes

When His Industry Was Hit With a Catastrophic Event, This Business Leader's Response Was to Be as Transparent as Possible With Customers

After Lehman Brothers collapsed, Wealth Management Group sought to reassure customers by explaining what was happening.

How to Differentiate Your Brand With Customers Who Crave Experiences

One hotel brand found its guests want a special experience at each location.

How This Business Leader's Focus on Local Turned His Business Around

Getting over 430 locations on board was no easy feat.

How This Entrepreneur Diversified His Business When His Industry Was Turned Upside Down

The Affordable Care Act caused upheaval in the healthcare industry. Here's how one business leader dealt with the change.

How Do You Put Your Mark on a Company That Is Already Successful?

It's a challenge to inspire a company that is already doing great.

You Can't Create Positive Change If You're Not Prioritizing Your Own Happiness and Well-Being

Don't sacrifice yourself because you think it will help your company grow.

Why Cutting Off 50 Percent of Its Revenue Stream Was the Best Choice for This Chocolate Company

After a turnaround, World's Finest Chocolate recommitted to its core mission.

Micromanaging Everything Is Not Going to Help Your Business Grow

Learn to trust the right hires with your money and ideas.

Don't Stick With a Failing Project or Person Just Because You've Already Invested Time and Money

The best thing you can do is get out of that situation as quickly as possible.

Why This Business Leader Says Feedback Is the 'Breakfast of Champions'

Asking for feedback is the only way to know if you're doing a good job.

Good Leaders Know How to Address Problems With a Team Member, Even When It's Difficult

Complaining behind someone's back is a good way to break apart a team.

Why It's More Important for Your Business to Be Healthy Than Smart

Prioritizing technology and marketing may be sexy, but a successful company needs to focus on long-term vision and keeping employees engaged.

It's Not About What You Can Do, It's About What Your Team Can Do

As you advance in your career, the set of skills you need to be successful tends to change.

Nurturing Your Community Is Just as Important as the Product You Offer

Building a sense of community can set you apart from the competition.

This Founder Learned His Most Important Lesson for Success From His Worst Boss

ParqEx CEO Vivek Mehra says listening is the best way to improve your company.

Why This Entrepreneur Says His Biggest Obstacle Is Himself

Bacon Sports Founder and Editor-In-Chief Rob Cressy knows fighting through his own barriers is what will take his business to the next level.

Even If It's Not a Glamorous Job, It's Important to Show Appreciation to Workers

Chuck Burbridge, executive director of the Public School Teachers' Pension and Retirement Fund of Chicago, tries to let members know they matter.

The Biggest Challenge to Starting a Business Is Not Having a Job Description

As a founder, you might handle everything from sales to making sure the bathroom is fully stocked.

Find Unique Ways to Partner

Bizcast sits down with the CEO of Aspire to learn his strategies.

Nothing Good Will Happen in Your Business If You Have Low Energy

Raise The Bar Consulting founder and CEO Aaron Levy knows that when there is a big decision to make you need to stop and focus on what is present.

No Matter How Much Experience You Have, There's Always Something New to Learn

Al Domanskis, managing partner at Boodell & Domanskis, LLC, believes that everyone needs to have a purpose in their life.

Don't Spend Money You Don't Have

James Geier, president and founder of 555 International, learned at a young age that you shouldn't be spending money that you don't have and that you should learn to live on half.

How to Play the Great Game Of Business

Kathy Steele, president and CEO of Red Caffeine, knows that you have to play the great game of business in order to succeed.

Whatever Product or Service You Provide, Be Absolutely the Best

Dmitry Bresler, president of Cambridge Lending Group, chats about lessons he learned from his worst boss.

Create Space to Work On the Business, Not In the Business

James Teppen, co-president of Gibraltar Business Capital, discusses the importance of customer service.

Spend 90 Percent of Your Time Selling Your Product and Only 10 Percent Building

Sterling Douglass, CEO and co-founder of Chowly, gives his best business advice.

To Grow Your Business, Really Understand Customer Requirements

Margi Shaw, president of First Communications, says meeting customer needs is not debatable.