Get All Access for $5/mo

Lyft Is Now Charging Fees If You're Late For Your Pickup The company's policy comes nearly seven years after rival Uber implemented the same policy.

By Emily Rella

Rideshare apps have implemented services where riders can contact drivers if they're running behind in an attempt to have the drivers continue to wait, but now making those drivers wait will cost you by the minute.

Ride-sharing app Lyft has updated its terms of service for riders, and it notes that the company will start charging wait time fees, beginning two minutes after a driver arrives at a pickup location for standard rides and five minutes after arrival for those using Lux Black and Lux Black XL vehicles.

The company has not specified exactly what the rates are but explained "additional wait time charges may apply" depending on how busy the time is and that fees "vary by location."

Riders with disabilities that need more time to board or get to a vehicle are encouraged to fill out a waiver to exempt them from such fees, the company said.

Lyft did not specify whether or not the fees go directly to the driver or the company.

Many confused riders have taken to social media to express confusion and discontent over the new policy.

Lyft's new policy comes nearly seven years after rival Uber did the same, with Uber's fees also kicking in two minutes after the scheduled pickup time for standard rides and five minutes for luxury vehicles.

Emily Rella

Entrepreneur Staff

Senior News Writer

Emily Rella is a Senior News Writer at Entrepreneur.com. Previously, she was an editor at Verizon Media. Her coverage spans features, business, lifestyle, tech, entertainment, and lifestyle. She is a 2015 graduate of Boston College and a Ridgefield, CT native. Find her on Twitter at @EmilyKRella.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Side Hustle

The Side Hustle He Started in His College Apartment Turned Into a $70,000-a-Month Income Stream — Then Earned Nearly $2 Million Last Year

Kyle Morrand and his college roommates loved playing retro video games — and the pastime would help launch his career.

Business News

Homeowners in These 10 States Pay the Most in 'Hidden' Upkeep Costs

Hidden home costs pile on top of mortgage payments.

Growing a Business

5 Books to Help You Motivate, Unify and Build Perspective

In a post-Covid world, check out these must-read books to help build a more resilient organization, create a modern work culture and maintain a powerful growth mindset.

Money & Finance

Avoid These 10 Mistakes Entrepreneurs Make with Money

Despite the challenging statistic that only 5% of startups survive beyond five years, common financial pitfalls often contribute to their failure. Through personal observation, I've identified the prevalent financial mistakes made by entrepreneurs.

Growing a Business

How Visionary Leaders Transform Curiosity Into Groundbreaking Ideas

Lee Brian Schrager, founder of the South Beach Wine & Food Festival, discusses the spark that launched FoodieCon, his best practices for running popular food events, and why all business owners need to adapt to social media trends.

Making a Change

Learn All of Rosetta Stone's Languages for $152

A lifetime subscription is nearly $250 off for a limited time.