Get All Access for $5/mo

This Is the Type of Boss Your Workplace Needs, Researchers Say. But It's Probably Not the One You Have. U.S. employees working under high-stress conditions crave this leadership style.

By Amanda Breen Edited by Jessica Thomas

The pandemic shifted many things about the professional world as we knew it — including what we expect from our business leaders.

Today, a concept dubbed "human leadership" is what employees need, new research from consulting firm Gartner reported by CNBC Make It reveals, and while it's relatively simple, most workplace leaders consistently fail to get it right.

Related: 6 Leadership Lessons I've Learned From Playing Hockey

Reeling from the pandemic's impact and other stressors like inflation and rising crime, many Americans are battling anxiety or depressive disorders; The New York Times recently reported that the U.S. Preventive Services Task Force is recommending all adults under 65 be screened for anxiety for the first time.

U.S. employees working under these conditions need more from their bosses: essentially, to be treated like people. "Human leadership" means demonstrating empathy, adaptability and authenticity.

In other words, leaders should demonstrate genuine regard for their employees' well-being, flexibility when it comes to how the employee works best (working from home, taking more breaks, etc.) and comfort with self-expression.

"Employees really want to be able to bring their full selves to work, and leaders need to invite them to do so," Caitlin Duffy, director of research at Gartner, tells CNBC Make It. "It starts with leaders doing it first."

Related: 5 Rock-Solid Leadership Strategies That Drive Success

Unfortunately, as straightforward as it sounds, human leadership is still far from the norm. According to a 2022 Gartner survey, just over one in four employees (29%) consider their supervisors effective at human leadership.

No wonder the Great Resignation shows no signs of slowing down.

Amanda Breen

Entrepreneur Staff

Senior Features Writer

Amanda Breen is a senior features writer at Entrepreneur.com. She is a graduate of Barnard College and received an MFA in writing at Columbia University, where she was a news fellow for the School of the Arts.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Side Hustle

The Side Hustle He Started in His College Apartment Turned Into a $70,000-a-Month Income Stream — Then Earned Nearly $2 Million Last Year

Kyle Morrand and his college roommates loved playing retro video games — and the pastime would help launch his career.

Science & Technology

Why We Shouldn't Fear AI in Education (and How to Use It Effectively)

Facing resistance to new technologies in the educational process is nothing new, and AI is no exception. Yet, this powerful tool is set to overcome these challenges and revolutionize education, preparing students and professionals for a future of unparalleled efficiency and personalized learning.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Growing a Business

How to Determine The Ideal Length of Your Marketing Emails Your Customers Will Actually Read

Wondering how long your marketing emails should be? Here's what consumers say — so you can send them exactly what they like.

Business News

A Former Corporate Lawyer Now Makes Six Figures on YouTube — Here's How She Does It

Here are the secrets to starting and growing a successful YouTube channel, according to a YouTuber with millions of subscribers.

Business News

Y Combinator Helped Launch Reddit, Airbnb and Dropbox. Here's What I Learned From Its Free Startup School.

The famed startup accelerator offers a free course on building a business — and answers five pressing questions for founders.