Ruairi Galavan
Runs customer-life-cycle marketing for Intercom
Want to write for Entrepreneur too? Apply to join Entrepreneur Leadership network.
Latest
Leave the Ticket System at the DMV. Support Your Customers Through Conversations.
Here are 16 reasons why you need to stop supporting your customers using tickets and start acting like a human being.
10 Tips to Make Your Customer Support More, Well, Personal
We all want to know that a 'human' is on the other end, so make sure that's how your company comes off.
More Authors You Might Like
-
Ben Angel
Entrepreneur Network Contributor
-
Sherin Shibu
News Reporter
-
Entrepreneur Store
Entrepreneur Store
-
Emily Rella
Senior News Writer
-
Carl Stoffers
Senior Business Editor
-
Ben Richmond
U.S. Country Manager, Xero