Get All Access for $5/mo

It's Better Stick to Your Values Than be a Slave to the Numbers If you reach a sales goal by compromising your values, it that real success?

By David Shadrack Smith Edited by Dan Bova

Opinions expressed by Entrepreneur contributors are their own.

Pinkypills | Getty Images

Every day you run a business, you face choices. And more often than not, they are in conflict with each other. Should you invest or save? Hire or cut? Spend for better quality or maximize your margins? Keep to your original goals or adapt to cold realities of the marketplace? It seems like every decision, big or small, takes on an existential quality -- what will it mean for the survival, sustainability and growth of my business? It quickly becomes clear these "choices with consequences" need some guiding principle to turn to, some larger metric to help you navigate them.

Related: 4 Emotional Struggles You Must Confront as an Entrepreneur

When I started my company 10 years ago, what I didn't know about business vastly overshadowed what I did know. That's not unusual. When I talk to fellow entrepreneurs, especially ones who built their business out of their art, craft or skill, they all concur the on-the-job-training of being a boss is intense -- the things that force you to reevaluate your motives and approaches nearly constant. And with each daily challenge to your core motivations and dreams, you have to ask yourself what's important, what the point is and where your focus should be.

From day one, I knew I wanted to build a strong community culture, be a good collaborator and set the standards for the highest quality product -- in our case, television and film. I wanted to always be innovative and relevant in the marketplace while creating the atmosphere for people to do their best work. It was idealistic and led me to look with suspicion at the standard metrics of business: org charts, five-year plans, IBIDA projections, and so on, as if they would turn our creative venture into something corporate. More importantly, they all struck me as too pass/fail.

I feel like we, as entrepreneurs, are constantly being asked to measure the wrong things in our businesses. If you didn't hit revenue goals and growth benchmarks, was your business a failure? And conversely, if, to meet those marks, you had to compromise something that was core to your reasons for starting your business, was that a success? If you didn't have an end game, couldn't you just enjoy the journey?

I've thought a lot about these tensions as my business approaches it's 10th year. I have evolved, accepted and incorporated many aspects of running a business I never considered from the outset. Cash flow -- critical. Management structures and HR policies -- critical. But I still fought some of the goals that everyone seemed to want to measure my business by. And out of that, I came to a simple idea. Rather than a specific set of goals, I would have values.

I sat down to make a list of what's important to me and to my business -- from our culture to our product. Now, whenever I need to make a difficult decision about the future of my company, I let those values guide me. The values may overlap with more conventional goals, and that's a good thing. But even as you evolve -- even as the narrative of your company changes -- it's critically important to check in with why you jumped into this venture in the first place and what it really means to you. It will not only inform you at every point, it will help others feel a part of your journey and become part of your brand.

Related: To Keep Your Goals on Track, Focus on Values and Principles

Here's how I went about it:

1. List out the values important to you.

Is something creatively interesting? Will an opportunity help my company meaningfully evolve? Does this moment call for growth or stabilizing the core business? Will we keep the integrity of our brand doing this? What does it take to be sustainable?

2. Communicate your values.

Let people know that this is what's important to you and to the ethos of your company. And, communicate it to the marketplace. When your values become core to your work, they will become core to your brand.

3. Hire accordingly.

A set of values will help you hire. Not only will like-minded people seek you out, you'll be able to make choices based on how potential hires communicate their values to you.

4. Renew your values.

Your values will be challenged, and they will be compromised. You will have to work hard to maintain them and stay true to them. Check in every year (or more) on how well you are holding to your values and where they presented a conflict to other goals. The values are your foundation, but you can build upon them in many ways.

Related: 8 Steps to Personal Empowerment

My business -- any business -- weathers ups and downs. And with each one, I've had to ask how each decision, each layer of structure, impacts the things that really matter to me: our culture, our process and our product. It's been a source of comfort to have that ground beneath my feet and to feel others sign on and contribute to the ways we can continually enact those values in our business. I see many challenges and opportunities ahead for the television industry, but I also see that by holding strong to my value goals, I have some sense of direction for us.

David Shadrack Smith

President, part2 pictures

Since establishing part2 pictures in 2007, David Shadrack Smith has created and produced over 150 hours of programming. Work includes This is Life with Lisa Ling (CNN), Belief with Oprah Winfrey (OWN) and Dark Net (Showtime), and feature films like An Honest Liar and I’ll See You In My Dreams.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Branding

ChatGPT is Becoming More Human-Like. Here's How The Tool is Getting Smarter at Replicating Your Voice, Brand and Personality.

AI can be instrumental in building your brand and boosting awareness, but the right approach is critical. A custom GPT delivers tailored collateral based on your ethos, personality and unique positioning factors.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Business News

Apple Reportedly Isn't Paying OpenAI to Use ChatGPT in iPhones

The next big iPhone update brings ChatGPT directly to Apple devices.

Business News

Is the AI Industry Consolidating? Hugging Face CEO Says More AI Entrepreneurs Are Looking to Be Acquired

Clément Delangue, the CEO of Hugging Face, a $4.5 billion startup, says he gets at least 10 acquisition requests a week and it's "increased quite a lot."

Business News

Sony Pictures Entertainment Purchases Struggling, Cult-Favorite Movie Theater Chain

Alamo Drafthouse originally emerged from bankruptcy in June 2021.

Business News

You Can Now Apply to Renew Your U.S. Passport Online — But There's a Catch

The U.S. State Department officially launched the beta program this week.