Christa Foley
Culture Adviser and Director of Insights at Zappos
Want to write for Entrepreneur too? Apply to join Entrepreneur Leadership network.
Latest
Follow These 9 Steps to Copy Zappos' Exceptional Customer Service Strategy
How Zappos creates a customer-obsessed culture -- and you can, too.
More Authors You Might Like
-
Entrepreneur Store
Entrepreneur Store
-
Michelle Van Slyke
Senior Vice President of Marketing and Sales, The UPS Store
-
Cyrus Claffey
Founder of ButterflyMX
-
Emily Rella
Senior News Writer
-
Shawn P. Walchef
Founder of Cali BBQ Media
-
Andres Tovar
Co-Founder of Noetic Marketer | Growth Consultant | Speaker
-
Ivan Misner
Bestselling Author
-
Carl Stoffers
Senior Business Editor