Shankar Ganesh
Freshdesk Publicist
Want to write for Entrepreneur too? Apply to join Entrepreneur Leadership network.
Latest
5 Strategies to Triumph in Customer Support Over the Holiday Season
Thousands of new orders can strain the response to inquiries. Deflect challenging situations and demanding callers by planning ahead.
Right-Sizing the Twitter Support Strategy for a Business
A small company can get by with one account but large-scale enterprises would be wise to branch out.
More Authors You Might Like
-
Adam Petrilli
CEO & Founder, NetReputation.com
-
Jena Booher, Ph.D.
Startup Advisor
-
Chris Stegner
Co-Founder & CEO of Very Big Things
-
Sherin Shibu
News Reporter
-
Emily Rella
Senior News Writer
-
Amanda Breen
Senior Features Writer
-
Vasily Voropaev
CEO of Smartbrain.io