call center
Tecnología
Acusan de racismo a empresa de inteligencia artificial por alterar el acento de los empleados de un call center mediante software
La compañía fue señalada por modificar el acento de personas para que sonaran más americanas, una empresa de IA fue acusada de racismo.
Marketing
Why Most Sales Scripts Suck (And What You Should Do Instead)
By using a sales structure and not sale scripts, you will win more sales, and that too consistently
Marketing
Solving Contact Center Woes With Customer Engagement
Companies that operate call centers are rethinking how they interact with customers.
Technology
#5 Cloud Telephony Trends to Shape Advocacy in 2017
With improving internet quality, cloud communication is as reliable as existing telecommunication networks and cheaper to boot.
Growing a Business
Everything I Learned About Professional Life, I Learned in a Call Center
Leadership? Teamwork? Adaptability? It's all there.