Christa Foley
Culture Adviser and Director of Insights at Zappos
Want to write for Entrepreneur too? Apply to join Entrepreneur Leadership network.
Latest
Follow These 9 Steps to Copy Zappos' Exceptional Customer Service Strategy
How Zappos creates a customer-obsessed culture -- and you can, too.
More Authors You Might Like
-
Alex Goryachev
AI Executive & WSJ Bestselling Author
-
Cyrus Claffey
Founder of ButterflyMX
-
Ivan Misner
Bestselling Author
-
Entrepreneur Store
Entrepreneur Store
-
Sherin Shibu
News Reporter
-
Emily Rella
Senior News Writer
-
Entrepreneur Staff
Editor