Ending Soon! Save 33% on All Access

Southwest Airlines Is Being Sued for Racial Profiling A biracial family was questioned by police after a flight attendant became suspicious — now the airline is being sued.

By Madeline Garfinkle

Key Takeaways

  • A lawsuit was filed against Southwest Airlines by a mother alleging racial discrimination after she was questioned on suspicions of human trafficking on a flight.

Opinions expressed by Entrepreneur contributors are their own.

In October 2021, Mary MacCarthy and her 10-year-old daughter, Moira, stepped off a plane at Denver International Airport and were greeted by two Denver police officers who approached them by name — they had been flagged for suspicious activity, The New York Times reported.

A flight attendant had harbored suspicions about MacCarthy, who is white, regarding her daughter, who is black. The officers questioned the passengers due to a suspicion of human trafficking.

Last week, MacCarthy initiated a lawsuit against Southwest Airlines in the Federal District Court of Colorado, alleging intentional racial discrimination against her family.

"I've been raising a biracial daughter for 10 years," MacCarthy told The Times. "I know about racial profiling and I know that 'suspicious' is a code word for minority."

Related: Black Executive Declines Board Appointment After CEO Mistook Him for a Valet

Entrepreneur has reached out to Southwest Airlines for comment.

A police report from the day of the incident contained multiple claims from a flight attendant, such as insisting she sit with her daughter and that the mother instructed her not to speak to anyone — which MacCarthy has disputed.

MacCarthy told The Times that her intention with the suit is to curtail race-based profiling in the airline industry.

"Racial differences are a physical reality, but there's a big difference between that and a flight attendant who didn't even ask if we had the same last name, let alone make any effort to get to know us," MacCarthy told the outlet. "We have a lot of similarities."

Related: 'Nightmare': Customers 'In Tears' As Southwest Cancels Over 70% of Flights, Prompting Probe By Department of Transportation

A 2018 study by the anti-trafficking organization Polaris revealed that airlines are less frequently used for labor trafficking operations compared to other forms of transportation. Of the 127 human trafficking victims surveyed, 38% reported using planes during their exploitation.

Still, Polaris emphasized the role of airlines in recognizing potential trafficking situations, urging vigilance beyond surface-level indicators such as appearance or ethnicity — instead taking note of behaviors like wearing inappropriate clothing for the current climate, adults not handling their own identification, and same-day cash bookings.

Madeline Garfinkle

News Writer

Madeline Garfinkle is a News Writer at Entrepreneur.com. She is a graduate from Syracuse University, and received an MFA from Columbia University. 

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Business News

'Creators Left So Much Money on the Table': Kickstarter's CEO Reveals the Story Behind the Company's Biggest Changes in 15 Years

In an interview with Entrepreneur, Kickstarter CEO Everette Taylor explains the decision-making behind the changes, how he approaches leading Kickstarter, and his advice for future CEOs.

Business Ideas

87 Service Business Ideas to Start Today

Get started in this growing industry, with options that range from IT consulting to childcare.

Business Models

How to Become an AI-Centric Business (and Why It's Crucial for Long-Term Success)

Learn the essential steps to integrate AI at the core of your operations and stay competitive in an ever-evolving landscape.

Marketing

5 Steps to Preparing an Engaging Industry Presentation

You can make a great impression and generate interest with an exciting, informative presentation. Find out my five secrets to creating an industry presentation guaranteed to wow.