Customer Relationship
We Live in a 'Right Now' World — But Good Things Take Time. Here's How to Explain Long Lead Times to Your Clients.
We've all gotten so accustomed to immediate results that anything but can seem like a flop, especially in service industries like PR. Here's why pursuing long lead times is just as important as short-term ones.
5 Ways to Build and Maintain Strong Agency-Client Relationships in a Competitive Market
Strategies for marketing, advertising and PR firms to build solid, long-lasting client relationships — crucial for achieving high retention rates and revenue growth.
How To Embed Your Client Needs into Your Business DNA
Integrating client feedback into the very fabric of your business operations will keep your clients returning for more.
Let's Bring Back the Human Element to Paying Bills — Here's 3 Ways to Nurture Vendor Relationships for Business Success
In a small business's accounts payable process, the human touch is essential. Building trust through personal interactions with vendors is key, guaranteeing a dependable supply chain and effective collaboration. How can businesses improve these connections? Here are three approaches for improvement.
End the Hassle — How to Say Goodbye to Bad Clients
Don't get caught up with bad clients — think of your top clients as precious gems to be protected.
Its First Year, This Startup Struggled to Get 75 Clients. Five Years Later, They Have 18,000. Here's How They Did It.
Financial planning startup Facet knew they were targeting a huge untapped market. But getting clients wasn't as easy as they hoped.
How Leaders Can Strengthen Relationships with Their Customers and Stay Relevant
Customer relationships matter. Here's how we keep them strong even through uncertainty.
How to Build Strong Customer Relationships in the Digital Age
Storytelling, personalization, social media engagement and measurement are all vital for success in the digital age.
Why Good Leaders Do Not Have Efficient Relationships
It is critical that everyone on your team feels valued, and this is never achieved through efficiency.
Khloé Kardashian and Emma Grede Drove $200 Million In Annual Sales With Size-Inclusive Fashion Brand, Good American, by Connecting Deeply With Their Clientele
From the beginning, Good American wanted to reach a customer that other designers overlooked. That hasn't come without its challenges.
4 Ways to Become a Listening Leader Through Authentic Customer Relationships
With so many products in the marketplace, the key to success in an ever-changing digital and competitive landscape is to understand the hearts and minds of your customer
Want to Succeed as an Entrepreneur? Discover the Key to Building Long-Lasting Connections
Business growth is facilitated by relationships between entrepreneurs, which are at the heart of networking. As an entrepreneur, you can maximize the benefits of networking by following these tips.
Revolutionize Your Market Research: How to Use Real-Time Feedback with This Focus Group Style
Focus groups are an excellent means of data collection for business analysis. Here's a guide on how to level them up and get quicker results.
7 Surefire Ways to Turn Your Low Customer Retention Rates Around
Customer loyalty is key to building a thriving business.
What Bill Gates and Steve Jobs Taught Me About Getting to Know Your Customers
Despite the push toward chatbots and technology-driven customer service, nothing can replace determining what your customers want through personal social interaction.