Emily Washcovick: Page 3

Small Business Expert at Yelp

As Yelp’s Small Business Expert, Emily is meticulously focused on helping local business owners succeed and grow. Her expertise lies in customer engagement, reputation management, and all things digital marketing. Through speaking engagements and thought leadership, Emily shares industry insights that entrepreneurs in any business category can leverage for the growth and well-being of their businesses. She is also the host of Behind the Review, a podcast from Yelp and Entrepreneur Media, where each episode features conversations with a business owner and a reviewer about the story and lessons behind their interactions.

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Latest: Page 3

Growing a Business

Building a Successful Business on a Foundation of Feedback

Customer feedback, whether glowing or critical, can be a boon for your business. This week, Yelp's Small Business Expert Emily Washcovick is joined by Alok Ahuja, CEO and founder of Trexity, to talk about how he started his business and found success by focusing on one very simple thing: constructive feedback.

Growing a Business

Building a Business With Customer Care at The Forefront

Carmen Sturniolo, owner of Ambitious Athletics, started his journey in the fitness industry after a family tragedy made him realize he wanted to channel his energy into creating a business that focused on improving people's health.

Growing a Business

A Magician's Tricks of the Trade on Running a Small Business

Hear how the owners of Illusions Bar & Theater created an intimate magic experience ranked #2 in Arts & Entertainment on Yelp and Entrepreneur Media's first ever Top 150 Mom & Pop Shops list.

Marketing

Evolving a Small Business With Online Marketing

In this episode, Wade Dickinson, owner of Heirloom Engraver, shares how incorporating online platforms like Yelp into his business strategy has helped his business triple.

Growing a Business

34 Years of Success: How Sandra's Next Generation Continues to Impress

Yelp Top 100 winner, Sandra's Next Generation, dishes on how its soul food has enraptured customers for 34 years—and entrepreneurs of all ilks can incorporate their tactics for business success.

Growing a Business

How to Write Honest Reviews That Help Local Businesses Thrive

Yelp Community Manager Bailey Dixon provides tips for Yelp users on how to write reviews that help local businesses improve.