A business owner can ignore employee stress--if he or she doesn't care about employee productivity and creativity," says Allan Rabinowitz, owner of Stress Strategies Resources in Los Angeles. "We know that when stress goes up, work quality goes down--and absenteeism and conflicts between employees increase. If you want your employees doing their best work, you simply have to care about their stress levels."
That's the bottom line: Working to cut employee stress is not feel-good management; it's dollars-and-cents management. If you don't attend to the waves of tension washing over your workers, you just might find your business wiped out.
Robert McGarvey writes on business, psychology and management topics for several national publications. To reach him online with your questions or comments, e-mail firstname.lastname@example.org