Michelle Dunn
Michelle Dunn, author of an award winning book, columnist, one of the Top 5 Women in Collections in 2007 & 2008, one of the Top 50 Most Influential Collection Professionals of 2007 shares her hard-won expertise on debt collection with the titles in her "Collecting Money Series." She is the founder and president of Never Dunn Publishing, LLC and her 11 year old Credit & Collections Association with thousands of members. Michelle started and ran M.A.D. Collection Agency for 8 years and has worked in the debt collection industry for 21 years.
An internationally-known expert on the topic of credit and collections Michelle Dunn is a leading authority on collecting money to businesses everywhere. Overseeing renowned authorities from the financial, legal and accounting communities, she brings them all together to bring solutions and unique opportunities to every member of her Credit and Collections Association.
Michelle is often quoted in the Wall Street Journal and has been featured in Forbes.com, Smart Money Magazine, MSNBC, Home Business Magazine, Entrepreneur magazine, Professional Collector, Credit & Collections Risk, the NH Business Review, and in many books and publications worldwide. Michelle has been a featured guest on (NPR) National Public Radio, the Jim Bohannon show and many other radio programs as well as being a repeat guest on television shows such as The Book Authority and Process for Profit. She has many published articles and 8 published books to add to her list of accomplishments.
In addition to writing and marketing her books, Michelle is a published columnist for 6 newspapers and national magazines including "Entrepreneur.com" and "FIRST for Women" as well as an Editorial Advisor for "Collector Mentor" magazine and shares valuable credit & debt information with business owners on her blog. Visit www.michelledunn.com and www.credit-and-collections.com
Hate Making Collection Calls? How to Do Them Right
Since calling late-payers can be painful, make your effort to collect what you're owed as efficient and effective as possible. Here's how.
How to Get Paid -- and Keep Your Customers
A payment plan might be your best option for keeping cash flowing, holding on to your customers and staying in business.
Give Your Customers Payment Options
When someone is past due, being flexible is the best way to get what you're owed.
Limit Your Credit Risk in a Bad Economy
Use these tips to improve your credit policy and protect yourself, your business and your money.Make Effective Use of Your Collection Letter
Get paid while maintaining a good rapport with customers.
Take Advantage of Electronic Communication
Texts and e-mails could be more effective and less invasive for your collections.Strengthen Your Credit Policy Today
Keeping a close eye on accounts receivable is the best way to manage cash flow.How Does Your Business Rate?
Be mindful of these credit-score killers.
Why You Need a Credit Policy
Clearly outlined credit procedures will protect your business when customers don't pay.Getting Paid in a Bad Economy
5 tips to make sure you get paid and keep the cash flowing.Make Effective Collection Calls
Learn how to communicate confidence when calling to collect money for your business.Hiring a Collection Agency
When is it time to call in the big guns on past-due accounts? This how-to will help you make the best decisions when hiring and using a collection agency.Debt Collection Tips
Are your collections procedures just not working? Check this collection of debt collection tips to improve your credit, billing and collections processes.Most Popular
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