Shankar Ganesh

Shankar Ganesh

Shankar leads PR at Freshdesk
Shankar Ganesh leads PR at Freshdesk, developer of customer-support software. When he's not writing something, he's probably tweeting about his thoughts on tech or playing with the latest app he found on Product Hunt.
Right-Sizing the Twitter Support Strategy for a Business
Customer Service

Right-Sizing the Twitter Support Strategy for a Business

A small company can get by with one account but large-scale enterprises would be wise to branch out.