Toby Bottorf
VP at Continuum
Want to write for Entrepreneur too? Apply to join Entrepreneur Leadership network.
Latest
The Road From Product to Experience for Luxury Offerings
People prefer to spend their money on experiences over things and access over ownership.
3 Fundamentals of Better Customer Experiences
"Talk to me like I'm a person. . . not in robot code" is one of them.
Can 'User-Experience' Experts Become 'Customer-Experience' Experts?
Small companies have mastered user experience; now it's on to the frontier of customer service.
Sincerity and Transparency Are the Keys to Genuine Customer Loyalty
Many so-called customer loyalty programs fail because they seem a rigged game to the purchaser. There are plenty of ways to do it right.
More Authors You Might Like
-
Deep Patel
Serial Entrepreneur
-
Entrepreneur Store
Entrepreneur Store
-
Phil Prosser
CEO of Feedback ASAP
-
Neil Patel
Entrepreneur and Online Marketing Expert
-
Mary Banks
Director of Admissions Consulting, Quad Education Group
-
Emily Rella
Senior News Writer
-
Zac Almeida
CEO of The SEO Hustler
-
Sherin Shibu
News Reporter