Dave Thompson
Bio
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Latest
Why a Client's Lifetime Value Changes, Depending on the Month
Are you comfortable with seasonal sales once a year for certain clients? Time to expand your sales horizon.
3 Ways to Increase Customer Loyalty
People remain committed to a brand they feel a connection to.
Size Matters: Make Your Business Appear Smaller When It Counts
There's a point where a company becomes large enough to lose sight of customers as individuals.
5 Ways to Provide Personalized Service to Small Companies -- Profitably
Efficiently offer a high-touch customized experience to customers in a manner that resonates with the way they want to interact.
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