Jim McCann

Jim McCann

Jim McCann is the founder and CEO of 1-800-Flowers.com and author of the new book TALK IS (NOT!) CHEAP: The Art of Conversation Leadership (New Harvest; January 2014).
4 Ways to Talk to Employees So They Listen
Human Resources

4 Ways to Talk to Employees So They Listen

No one likes to be lectured at the workplace. As a leader, here is how to communicate your needs to employees and get your agenda met.