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Entrepreneur: Start & Grow Your Business

Country Inns & Suites By Carlson

Hotels

Background

Founded: 1986 Franchising since: 1987
In 1987 Curtis Carlson founded Country Inns & Suites, a companion to his family of hotels and restaurants that includes Radisson Hotels and TGI Friday's. The hotels, which are located in metropolitan and rural areas, feature studios and one-bedroom suites that may have refrigerators and microwaves.

For business travelers, Country Inns offer breakfast rooms, meeting rooms and lobbies that can be used for meetings. Locations also feature pools, coin-operated laundry facilities and exercise facilities. All guests are given complimentary breakfast, cookies and a morning paper. At each hotel, children under 18 stay free with an adult.

P.O. Box 59159
Minneapolis, Minnesota 55459-8205
Phone:
(800)336-3301/ (763)212-1000


Franchisor is a privately-held company with 250 employee(s); 25 employee(s) in franchise department.

Franchise Growth
Year U.S. Franchises Canadian Franchises Foreign Franchises Company Owned
2009 453 14 16 9
2008 413 14 15 9
2007 385 14 14 9
2006 357 13 16 9
2005 328 12 14 6

Where Seeking Franchisees
In the U.S. Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, Nebraska, North carolina, North dakota, New hampshire, New jersey, New mexico, Nevada, New york, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode island, South carolina, South dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West virginia, Wyoming
Worldwide

Exclusive territories available.
Territory size: Varies based on hotel location

Costs and Fees

Total investment: $4.2M-6.5M
Franchise fee: Varies
Ongoing royalty fee: 4.5%
Term of agreement: 15 years


Type of Financing Available
In-House Third Party
Franchise Fee No No
Startup Costs No No
Equipment No No
Inventory No No
Accounts Receivable No No
Payroll No No

Qualifications
Business Experience:
  • Industry experience
  • General business experience
  • Marketing skills

Operations
  • 50% of all franchisees own more than one unit
  • Number of employees needed to run franchised unit: 25
  • Absentee ownership of franchise is allowed. (50% of current franchisees are owner/operators)

Training and Support

Training
  • Available at headquarters: 1 day
  • At franchisee's location: 20 hours
  • Additional training available

Ongoing Support
  • Newsletter
  • Meetings
  • Toll-free phone line
  • Grand opening
  • Internet
  • Security/safety procedures
  • Field operations/evaluations
  • Purchasing cooperatives

Marketing Support
  • Co-op advertising
  • Ad slicks
  • National media
  • Regional advertising

Rankings

Franchise 500® rank:
#117 (2009); #130 (2008); #107 (2007); #130 (2006); #189 (2005);

America's Top Global Franchises:
#92 (2009); #105 (2008); #85 (2007); #114 (2006); #158 (2005);