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Entrepreneur: Start & Grow Your Business

InterContinental Hotels Group

Hotels

Background

Founded: 1952 Franchising since: 1954
InterContinental Hotels & Resorts started abroad as a subsidiary of Pan American Airlines, which sold the company in the 1980s. In 1988, the U.K.-based brewery Bass purchased Holiday Inn International, which was founded and began franchising in the 1950s. The company has since sold the brewery and franchises seven hotel brands across six continents. Their hotel brands are Candlewood Suites, Crowne Plaza Hotels and Resorts, Holiday Inn, Holiday Inn Express, Hotel Indigo, InterContinental Hotels and Resorts, and Staybridge Suites.
3 Ravinia Dr., #100
Atlanta, Georgia 30346
Phone:
(770)604-2000


Franchisor has 1800 employee(s); 100 employee(s) in franchise department.

Franchise Growth
Year U.S. Franchises Canadian Franchises Foreign Franchises Company Owned
2009 3213 149 925 16
2008 2,674 135 689 16
2007 2,541 115 633 18
2006 2,398 112 598 25
2005 2,344 109 548 55

Where Seeking Franchisees
In the U.S. Oregon
Worldwide

Exclusive territories available.

Costs and Fees

Total investment: Varies
Franchise fee: Varies
Term of agreement: 10 years (average), renewable


Type of Financing Available
In-House Third Party
Franchise Fee No Yes
Startup Costs No Yes
Equipment No Yes
Inventory No Yes
Accounts Receivable No Yes
Payroll No Yes

Third-party financing source(s): FS Capital

Qualifications
Business Experience:
  • Industry experience
  • General business experience
  • Marketing skills

Operations
  • 1% of all franchisees own more than one unit
  • Absentee ownership of franchise is allowed. (90% of current franchisees are owner/operators)

Training and Support

Training
  • Available at headquarters: Varies
  • At franchisee's location: Varies

Ongoing Support
  • Newsletter
  • Meetings
  • Toll-free phone line
  • Grand opening
  • Internet
  • Security/safety procedures
  • Field operations/evaluations

Marketing Support
  • Co-op advertising
  • Ad slicks
  • National media
  • Regional advertising

Rankings

Franchise 500® rank:
#5 (2009); #8 (2008); #12 (2007); #31 (2006); #21 (2005);

Ranked #1 in category in:
2009; 2008; 2007; 2006; 2005;

Fastest-Growing Franchises:
#22 (2009); #31 (2008); #71 (2007);

America's Top Global Franchises:
#5 (2009); #17 (2008); #9 (2007); #26 (2006); #20 (2005);