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Friendly Computers

At a Glance

Products & Services: Computer & smartphone repairs, services & sales

Number of Locations: 71

Total Investment: $46.75K - 179K

Founded: 1992

Began Franchising: 1999

Private Owned

About Friendly Computers

Originally started from a college apartment in 1992, Friendly Computers is now a franchise providing businesses and consumers with on-site computer repair and support. The company helps customers from beginning users setting up their first computer to large corporations installing networks and implementing e-commerce solutions.

Franchise Units

Year U.S. Canadian International Company Owned
2011 71 0 0 0
2010 75 0 0 0
2009 80 0 0 0
2008 86 0 0 0
Where Seeking Franchisees: Franchisor is seeking new units internationally.

Startup Costs, Ongoing Fees and Financing

Total Investment: $46,750 - $179,000
Franchise Fee: $15,000 - $25,000
Ongoing Royalty Fee: 8%
Term of Franchise Agreement: 10 years, renewable
Financial Requirements
Liquid Cash Available: $46,750
Operations
Franchise can be run from home. 15% of all franchisees own more than one unit. Number of employees needed to run franchised unit: 1 - 2. Absentee ownership of franchise is allowed. (99% of current franchisees are owner/operators).
Financing Type In-House Third Party
Franchise Fee
Startup Costs
Equipment
Inventory
Accounts Receivable
Payroll

How This Franchise Supports Franchisees

Training: Available at headquarters: 1 week. At franchisee's location: 3 days. Monthly technical & marketing roundtables
Ongoing Support: Newsletter, Meetings, Toll-free phone line, Internet, Security/safety procedures,
Marketing Support: Co-op advertising, Ad slicks, National media,
Other marketing support: TV & radio ads, marketing manual

Franchise Ranking History

Franchise 500®: #314 (2010), #332 (2009), #308 (2008),
Top Homebased: #89 (2010), #85 (2008),