Friendly Computers
At a Glance
Products & Services: Computer & smartphone repairs, services & sales
Number of Locations: 71
Total Investment: $46.75K - 179K
Founded: 1992
Began Franchising: 1999
Private Owned
About Friendly Computers
Originally started from a college apartment in 1992, Friendly Computers is now a franchise providing businesses and consumers with on-site computer repair and support. The company helps customers from beginning users setting up their first computer to large corporations installing networks and implementing e-commerce solutions.Franchise Units
| Year | U.S. | Canadian | International | Company Owned |
| 2011 | 71 | 0 | 0 | 0 |
| 2010 | 75 | 0 | 0 | 0 |
| 2009 | 80 | 0 | 0 | 0 |
| 2008 | 86 | 0 | 0 | 0 |
Where Seeking Franchisees: Franchisor is seeking new units internationally.
Startup Costs, Ongoing Fees and Financing
Total Investment: $46,750 - $179,000
Franchise Fee: $15,000 - $25,000
Ongoing Royalty Fee: 8%
Term of Franchise Agreement: 10 years, renewable
Franchise Fee: $15,000 - $25,000
Ongoing Royalty Fee: 8%
Term of Franchise Agreement: 10 years, renewable
Financial Requirements
Liquid Cash Available: $46,750
Operations
Franchise can be run from home. 15% of all franchisees own more than one unit. Number of employees needed to run franchised unit: 1 - 2. Absentee ownership of franchise is allowed. (99% of current franchisees are owner/operators).| Financing Type | In-House | Third Party |
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How This Franchise Supports Franchisees
Training: Available at headquarters: 1 week. At franchisee's location: 3 days. Monthly technical & marketing roundtables
Ongoing Support: Newsletter, Meetings, Toll-free phone line, Internet, Security/safety procedures,
Marketing Support: Co-op advertising, Ad slicks, National media,
Other marketing support: TV & radio ads, marketing manual