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Customer Relationship Management
Treat Them Well: 5 Keys to Lasting Customer Service
A valued customer is a happy one, which almost always leads to profits.
Searching for Wisdom? Search Yourself.
There is nothing conventional about wisdom. A key to success is staying off the latest bandwagon and thinking critically for yourself.
The Frequently Fatal Family Business Flaw: Denial
It turns out, businesses owned by families suffer from bad management practices that could cause a meltdown.
How Faith in the Workplace Can Increase Our ROI
Success isn't about being a self-starter. Often, what is looked is that there is a higher power that can fuel our business and relationships.
Before You Send That Angry Email, Read This
Email and IM's sometimes give us courage to speak our minds after a workplace fight. Here's how to do those right.
Data Isn't Just for the Big Guys Anymore
The rise of cost-effective data analytics has given small businesses a way to compete with -- and even surpass -- their larger competitors.
Starting a Business
Starting Up? 4 Ways to Turn Your Former Employer Into an Ally.
Quitting your job to launch your own business can be a hard pill for your company to swallow, particularly if your company is in the same industry. Here's some advice.
6 Ways to Get the Best From Your Team
A team can make or break a startup. Ensuring your team is top notch takes work and dedication. Here are a few lessons I learned on how to get the best from your employees.
Want to Be Successful? Learn How to Manage.
Over the course of your business life, you're going to make thousands of critical management decisions. The more you get right, the better your chances of success.
3 Keys to Unlocking Employee Talent
With limited resources, it is imperative entrepreneurs get the most out of their employees. Here are three simple and creative ways to do so.
Don Maruska and Jay Perry
Why the Coach Approach Beats the Manager Mentality
Managers listen up: Providing employees with tools to achieve their fullest potential is a much for effective strategy for company growth than just showing them how to complete everyday tasks and overseeing their duties.
Finding Our Metron
We have lost the priority to find our God-given talent and use it to the best of our ability. Yet, from here, wealth and success develop.
Avoiding Second-Hand Stress
Simply being around someone who is stressed can trigger our body's stress response. Here is how to avoid ruining everyone else's day.
How to Snap Back After You Blow Up at Your Staff
We all lose it sometimes. Here's how to address it right away to make sure you don't ruin your employees' morale.
Business Lesson from the Success of the 'Fast and Furious' Franchise
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