Consumer Reviews

News and Articles About Consumer Reviews

Why Crowdsourcing Is the Answer to Business-Software Reviews
Crowdsourcing

Why Crowdsourcing Is the Answer to Business-Software Reviews

A new generation of corporate buyers is seeking ways to evaluate enterprise technology in the same way that shoppers tap Yelp for insight about consumer products.
Godard Abel
Evolve or Die in the Age of the Consumer
Customer Relationship

Evolve or Die in the Age of the Consumer

Listening to and truly engaging with customers wherever and however they choose to engage is the new secret to organizational success.
Lonnie Mayne