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60 Second Solutions

When to Call Versus When to Email

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It may seem old fashioned, but sometimes making a call is the best way to get an answer, says productivity expert Jason Womack. “I can speak a lot faster than I can type,” says Womack, who advises picking up the phone for transactions like scheduling a meeting where there might be a lot of back and forth.   

Jason W. Womack is founder of The Womack Company, a productivity-training firm based in Ojai, Calif. He is author of Your Best Just Got Better: Work Smarter, Think Bigger, Make More (Wiley, 2012).