Communicating your company ethos to easily distractible millennials can sometimes feel like an uphill battle.
Which is precisely why French Fry Heaven -- the Jacksonville, FL-founded franchise -- has created its very own mobile game to educate consumers about the company’s distinctive look, gourmet ingredients and unique terminology.
Additionally, the game also serves as an attention-grabbing training instrument for incoming employees, says the chain’s founder and CEO, Scott Nelowet. “I can do online training, I can do classes, I can do spreadsheets, a handout -- like everybody else does,” he said, “but this generation learns through gaming.”
Hear more from Nelowet about how franchisees can harness other social tools to maximum impact in this short video.