Carol Tice

Carol Tice

Carol Tice, a freelance writer, is chief executive of TiceWrites Inc. in Bainbridge Island, Wash. She blogs about freelance writing at Make a Living Writing. Email her at carol@caroltice.com.

Debit-Card Swipe Charges -- Will They Be Slashed?

High swipe fees have been the bane of merchants in recent years, as costs soared. We got swipe-fee relief on credit cards earlier this year, but debit-card fees remained high.

A New Era in Customer Service