Chris Herbert and Christian Smith

Chris Herbert and Christian Smith

Entrepreneur, Phone Halo CEO and Co-founder of TrackR

Chris Herbert and Christian Smith are the co-founders of Phone Halo, based in Santa Barbara, Calif. Their product, TrackR, provides a solution for the time-consuming task of finding misplaced and lost items, including keys, wallets and bikes. 

Tackling the Unsexy Business of Inventory Management
Managing Inventory

Tackling the Unsexy Business of Inventory Management

Many entrepreneurs are ill-equipped for the balancing act of ensuring enough products are delivered on time without having too many lying around.
Strategic Networking and How to Make the Most of Your Evenings
Networking

Strategic Networking and How to Make the Most of Your Evenings

Here's how to turn the experience into worthwhile (and enjoyable) time spent.
Hold the Phone! Don't Outsource Customer Support Just Yet.
Customer Support

Hold the Phone! Don't Outsource Customer Support Just Yet.

Here are five reasons to keep a support team in-house.
Customer Support Is as Easy as 1, 2, 3
Customer Support

Customer Support Is as Easy as 1, 2, 3

Resource-constrained startups short on cash can implement a lean response strategy that turns consumers into advocates.
Hello? Is Someone There? Why Customer Support Matters.
Customer Support

Hello? Is Someone There? Why Customer Support Matters.

Your service team can not only address client problems but give valuable feedback to your company and product.
The Ultimate Test: Turning Your Cool Idea Into a Great Product
Manufacturing

The Ultimate Test: Turning Your Cool Idea Into a Great Product

Developing careful manufacturing design guidelines and specifications along with continuous reviews will help ensure you deliver on what your customers desire.
5 Things to Consider When Looking for a Manufacturer in China
Growth Strategies

5 Things to Consider When Looking for a Manufacturer in China

Lessons one company learned while developing its first product.