Jeff Kauflin

2 Recent Stories

This Software Company Can Boost Your Retention Rate
Grow Your Business

This Software Company Can Boost Your Retention Rate

Gainsight, a customer-success management company, helps increase customer retention for small but quickly growing companies.
OKCupid Asks Customers to Help Remove Ads From Site
Growth Strategies

OKCupid Asks Customers to Help Remove Ads From Site

Rather than lose money to customers who had installed ad blockers, the online dating site asks users to donate money to make the site ad-free.

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