Join us LIVE Oct.7 in NYC
Switch back to your default edition.
This content is tailored to our readers in
Make it your default.
Shankar Ganesh leads public relations at
, a developer of customer-support software. When he's not writing something, he's probably tweeting about his thoughts about technology or playing with the latest app he found on Product Hunt.
5 Strategies to Triumph in Customer Support Over the Holiday Season
Thousands of new orders can strain the response to inquiries. Deflect challenging situations and demanding callers by planning ahead.
Right-Sizing the Twitter Support Strategy for a Business
A small company can get by with one account but large-scale enterprises would be wise to branch out.
Today's Most Read
What the Color of Your Logo Says About Your Company (Infographic)
The 5 Mistakes Standing Between You and Your First Million
10 People Who Became Wildly Successful After Facing Rejection
You Asked for It: The Details of How I Built a Seven-Figure Business Without Employees
Remembering Wayne Dyer: 20 Quotes to Help You Become a Better You
Starting a Business
Reprints & Licensing
© 2015 Entrepreneur Media, Inc.
This ad will close in