Tom Borg

Tom Borg

Tom Borg is a business expert who works with small and mid-size companies to improve customer retainment. He can be reached at tomborg@tomborgconsulting.com or visit his website.

6 Recent Stories

The Simple Way to Find Out What Motivates Your Employees
Leadership

The Simple Way to Find Out What Motivates Your Employees

Figuring out what will get your team in tip-top performance mode isn't rocket science. Here's how to do it.
5 Ways to Avoid Miscommunication With Your Employees
Leadership

5 Ways to Avoid Miscommunication With Your Employees

Sometimes we set ourselves up for defeat when trying to effectively communicate with other people. Here's some advice.
The 3 Deadly Sins of Networking
Grow Your Business

The 3 Deadly Sins of Networking

Avoid these three lethal blunders when meeting and interacting with potential new clients.
Train and Retain: How to Attract and Motivate a Capable Staff
The 'Treps

Train and Retain: How to Attract and Motivate a Capable Staff

Seeking out top-notch young employees often leaves business owners feeling disillusioned.
When Your Employees Are Millennials and Your Customers Are Boomers
Grow Your Business

When Your Employees Are Millennials and Your Customers Are Boomers

It's important to teach young employees how to provide the kind of service that boomer generation customers need and want.
3 Surefire Ways to Drive Your Finest Employees to a Competitor
Leadership

3 Surefire Ways to Drive Your Finest Employees to a Competitor

If you are guilty of any of the leadership blunders mentioned below, mend your ways or prepare for costly turnovers.

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