Entrepreneur: Latest from Mike Bal http://www.entrepreneur.com The latest small business tips and advice from Entrepreneur.com. en-us Copyright 2014 Entrepreneur.com Inc., All rights reserved. Entrepreneur.com webmaster@entrepreneur.com (webmaster) 5 Business Thu, 03 Apr 2014 12:00:00 GMT 10 Tactics for Increasing Your Customer Value and Loyalty While there's nothing wrong with working hard to grow your customer base, it's important to remember the value behind customer retention and brand loyalty. Thu, 03 Apr 2014 12:00:00 GMT http://www.entrepreneur.com/article/232525 http://www.entrepreneur.com/article/232525 While there's nothing wrong with working hard to grow your customer base, it's important to remember the value behind customer retention and brand loyalty.