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Entrepreneur's Top 10 Franchising Articles of 2014
Franchise

Entrepreneur's Top 10 Franchising Articles of 2014

From weird mashups to the pros and cons of franchising, check out the most-read franchise stories of the year.
Kate Taylor
To Hook Customers, Get Them Invested in Future Rewards
Innovation

To Hook Customers, Get Them Invested in Future Rewards

Keep a customer wanting more from your product.
Avoid These 5 Customer-Care Traps
Customer Service

Avoid These 5 Customer-Care Traps

Recognize your company's approach to clients and the potential pitfalls your business can fall into. Develop a strategy in response.
Jim Freeze
What Your Business Can Learn about Leveraging Big Data From Netflix, Eloqua and the 2008 Election
Big Data

What Your Business Can Learn about Leveraging Big Data From Netflix, Eloqua and the 2008 Election

Each of these companies used big data to get closer to its customers -- and to develop a successful strategy, according to LinkedIn's Russell Glass, author of The Big Data-Driven Business.
Russell Glass
How to Bridge the Communications Gender Gap -- From Both Sides
Communications

How to Bridge the Communications Gender Gap -- From Both Sides

When differences crop up between newbies and workplace vets, this can lead to a disconnect in the office. Here's how to gracefully resolve them.
Karen Lachtanski
What's the Big Deal About the 'Combined Campaign' Strategy?
Marketing Strategies

What's the Big Deal About the 'Combined Campaign' Strategy?

Given that 'combined campaigns' has recently been elevated as one of the most sought after buzzwords of 2015, it is in your interest to be updated.
Ivan Guzenko
Screaming Babies on a Plane? This Couple's Solution is a Poignant Lesson in Travel Etiquette.
Travel Tips

Screaming Babies on a Plane? This Couple's Solution is a Poignant Lesson in Travel Etiquette.

'I'll try to be on my best behavior,' reads a letter to passengers written by 1-year-old Madeline's mom and dad, 'but I'd like to apologize in advance if I lose my cool, get scared or my ears hurt.'
Geoff Weiss
'Nightmare Before Christmas': Labor Board Doubles Down on McDonald's Role in Labor Violations
McDonalds

'Nightmare Before Christmas': Labor Board Doubles Down on McDonald's Role in Labor Violations

The National Labor Relations Board is treating McDonald's as a joint employer in more alleged labor violations, to the horror of the franchise industry.
Kate Taylor
Should You Always Promote From Within Your Company?
Hiring

Should You Always Promote From Within Your Company?

Here is how to ensure you find the right person for the job.
Paul Spiegelman
Don't Get Stuck in the Software Jam
Managing Technology

Don't Get Stuck in the Software Jam

Local business owners are now hot property in Silicon Valley and countless startups are releasing a slew of cloud-based tools targeted towards the SMBs.
Jason Richelson
100 Engineers Are Trying to Bring Elon Musk's Hyperloop Dream to Life
Elon Musk

100 Engineers Are Trying to Bring Elon Musk's Hyperloop Dream to Life

Thanks to an ambitious think-tank upstart, the bold billionaire's vision for a Jetson-esque 'fifth mode of transport' is inching closer to reality.
Kim Lachance Shandrow
7 Scientifically Proven Steps to Increase Your Influence
Influencers

7 Scientifically Proven Steps to Increase Your Influence

Would you like to become the most memorable person in the room? Who wouldn't? Read on to learn about some of the methods taught by behavioral investigator Vanessa Van Edwards.
Meiko Patton
Don't Let Your Circumstances Paralyze You
Inspiration

Don't Let Your Circumstances Paralyze You

A former Chicago Bear recalls the effect of an unfortunate injury. Consider his advice for how to pull yourself out of a funk and reach your full potential.
Matt Mayberry
To Get the Best Out of Your Content, You Better Have a Top-Notch Digital Asset Management System
Asset Management

To Get the Best Out of Your Content, You Better Have a Top-Notch Digital Asset Management System

Creating top-notch content requires a digital asset management system to organize images, videos, slide-decks, infographics, animation and music.
Lisa Hoover McGreevy