<![CDATA[Customer relationship]]> http://www.entrepreneur.com The latest small business tips and advice from Entrepreneur.com. en-us Copyright 2014 Entrepreneur.com Inc., All rights reserved. Entrepreneur.com webmaster@entrepreneur.com (webmaster) 5 Business Wed, 16 Apr 2014 20:00:00 GMT <![CDATA[Evolve or Die in the Age of the Consumer]]> Wed, 16 Apr 2014 20:00:00 GMT http://www.entrepreneur.com/article/233075 http://www.entrepreneur.com/article/233075 s <![CDATA[This Software Company Can Boost Your Retention Rate]]> Wed, 16 Apr 2014 16:00:00 GMT http://www.entrepreneur.com/article/231394 http://www.entrepreneur.com/article/231394 s <![CDATA[4 Common Customer-Service Obstacles (And How to Fix Them)]]> Thu, 03 Apr 2014 17:30:00 GMT http://www.entrepreneur.com/article/232752 http://www.entrepreneur.com/article/232752 s <![CDATA[Want to Gain Influence on Social Media? Get to Work.]]> Tue, 01 Apr 2014 10:30:00 GMT http://www.entrepreneur.com/article/232687 http://www.entrepreneur.com/article/232687 s <![CDATA[Stop Talking About Yourself So Much on Social Media and Listen ]]> Thu, 27 Mar 2014 18:00:00 GMT http://www.entrepreneur.com/article/232556 http://www.entrepreneur.com/article/232556 s <![CDATA[How to Sell to the Hyper-Aware Consumer]]> Thu, 27 Mar 2014 12:30:00 GMT http://www.entrepreneur.com/article/232572 http://www.entrepreneur.com/article/232572 s <![CDATA[3 Ways Owning Your Mistakes Will Make You Powerful]]> Mon, 24 Mar 2014 19:30:00 GMT http://www.entrepreneur.com/article/232417 http://www.entrepreneur.com/article/232417 s <![CDATA[Ever Had a Boss Who Seemingly Thrived on Endless Chaos?]]> Mon, 24 Mar 2014 18:30:00 GMT http://www.entrepreneur.com/article/232406 http://www.entrepreneur.com/article/232406 s <![CDATA[5 Lies That Come Out of Entrepreneurs' Mouths]]> Fri, 21 Mar 2014 21:00:00 GMT http://www.entrepreneur.com/article/232381 http://www.entrepreneur.com/article/232381 s <![CDATA[How the Rules of Customer Satisfaction Have Changed]]> Thu, 13 Mar 2014 18:00:00 GMT http://www.entrepreneur.com/article/232152 http://www.entrepreneur.com/article/232152 s <![CDATA[3 Ways to Grow Your Business By Focusing on the Customer]]> Fri, 07 Mar 2014 17:30:00 GMT http://www.entrepreneur.com/article/232018 http://www.entrepreneur.com/article/232018 s <![CDATA[Dove Pulls NJ 'Armpit' Billboard in Wake of Criticism]]> Wed, 05 Mar 2014 20:54:00 GMT http://www.entrepreneur.com/article/231993 http://www.entrepreneur.com/article/231993 s <![CDATA[Angry Client? Listen and Keep Your Cool.]]> Mon, 03 Mar 2014 17:30:00 GMT http://www.entrepreneur.com/article/231871 http://www.entrepreneur.com/article/231871 s <![CDATA[How Fitbit, Like Tylenol Before It, Handled a Recall the Right Way]]> Mon, 03 Mar 2014 16:30:00 GMT http://www.entrepreneur.com/article/231874 http://www.entrepreneur.com/article/231874 s <![CDATA[Treat Them Well: 5 Keys to Lasting Customer Service]]> Thu, 27 Feb 2014 16:30:00 GMT http://www.entrepreneur.com/article/231799 http://www.entrepreneur.com/article/231799 s <![CDATA[Soar Above, Rather Than Survive, a Product Recall]]> Thu, 27 Feb 2014 16:00:00 GMT http://www.entrepreneur.com/article/231820 http://www.entrepreneur.com/article/231820 s <![CDATA[3 Ways to Treat Early Adopters Like Royalty]]> Thu, 27 Feb 2014 14:00:00 GMT http://www.entrepreneur.com/article/231802 http://www.entrepreneur.com/article/231802 s <![CDATA[Spying 101: How to Figure Out Everything About Your Competition Online]]> Thu, 27 Feb 2014 11:30:00 GMT http://www.entrepreneur.com/article/231833 http://www.entrepreneur.com/article/231833 s <![CDATA[Follow These Laws to Grab Customers' Attention]]> Tue, 25 Feb 2014 13:30:00 GMT http://www.entrepreneur.com/article/231747 http://www.entrepreneur.com/article/231747 s <![CDATA[Listen Up: How to Respond to Customer Complaints]]> Tue, 11 Feb 2014 13:30:00 GMT http://www.entrepreneur.com/article/231399 http://www.entrepreneur.com/article/231399 s