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BrightStar Care

2014 Franchise 500
#160
At a Glance

Products & Services: Medical/nonmedical home care, medical staffing

Number of Locations: 271

Total Investment: $93.3K - $172.5K

Founded: 2002

Began Franchising: 2005

About BrightStar Care

Shelly Sun and husband J.D. Sun were already franchisees for two hotel chains when they started BrightStar Care in 2002. They began franchising the company just three years later. BrightStar Care franchisees offer both medical and nonmedical home care services, as well as medical staffing.

Franchise Units

Year U.S. Canadian International Company Owned
2014 268 1 0 2
2013 253 1 0 2
2012 234 2 0 2
2011 243 0 0 1
2010 163 0 0 1
Where Seeking Franchisees: Franchisor is seeking new franchise units in the U.S.,Australia/New Zealand, Canada, Western Europe.
Direct Capital

Startup Costs, Ongoing Fees and Financing

Total Investment: $93,277 - $172,521
Franchise Fee: $48,000
Ongoing Royalty Fee: 5-6%
Term of Franchise Agreement: 10 years, renewable
Veteran Incentives: $5,000 off franchise fee
Financial Requirements
Net Worth: $500,000
Liquid Cash Available: $100,000
Operations
8% of all franchisees own more than one unit. Number of employees needed to run franchised unit: 4 - 10. Absentee ownership of franchise is NOT allowed. (100% of current franchisees are owner/operators).
Direct Capital
Financing Type In-House Third Party
Franchise Fee
Startup Costs
Equipment
Inventory
Accounts Receivable
Payroll

How This Franchise Supports Franchisees

Training: Available at headquarters: 10 days. Online training : 100+ hours.
Ongoing Support: Newsletter, Meetings, Toll-free phone line, Grand opening, Internet, Security/safety procedures, Field operations/evaluations, Purchasing cooperatives
Marketing Support: Co-op advertising, Ad slicks, National media, Regional advertising,

Franchise Ranking History

Franchise 500®: #160 (2014), #169 (2013), #117 (2012), #152 (2011),
Fastest-Growing: #21 (2012), #41 (2011),
America's Top Global: #146 (2013), #98 (2012), #123 (2011),

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