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Home Helpers/Direct Link

2012 Franchise 500
#65
At a Glance

Products & Services: Medical & nonmedical personal care services

Number of Locations: 681

Total Investment: $49.5K - 91.8K

Founded: 1997

Began Franchising: 1997

Private Owned

About Home Helpers/Direct Link

Home Helpers provides personal care services for seniors, new moms, working parents, those recuperating from illness or surgery and those needing continuing care for lifelong challenges. Services are provided by experienced caregivers in homes, retirement communities, nursing homes, hospitals, rehabilitation centers and others, from one hour per day up to 24 hours per day depending on need.
Home Helpers is affiliated with Direct Link, a vital sign and medication monitoring system.

Franchise Units

Year U.S. Canadian International Company Owned
2011 681 0 0 0
2010 658 0 0 0
2009 678 0 0 0
2008 745 5 0 0
Where Seeking Franchisees: Franchisor is seeking new franchise units throughout the U.S. and Canada.

Startup Costs, Ongoing Fees and Financing

Total Investment: $49,500 - $91,800
Franchise Fee: $36,900 - $42,900
Ongoing Royalty Fee: 4-6%
Term of Franchise Agreement: 10 years, renewable
Financial Requirements
Liquid Cash Available: $50,000
Operations
Franchise can be run from home. 18% of all franchisees own more than one unit. Number of employees needed to run franchised unit: 1. Absentee ownership of franchise is allowed. (90% of current franchisees are owner/operators).
Financing Type In-House Third Party
Franchise Fee
Startup Costs
Equipment
Inventory
Accounts Receivable
Payroll

How This Franchise Supports Franchisees

Training: Available at headquarters: 1 week. Sales & marketing boot camps, webinars, ongoing in-field training
Ongoing Support: Newsletter, Meetings, Toll-free phone line, Grand opening, Internet, Security/safety procedures, Field operations/evaluations,
Marketing Support: Co-op advertising, Ad slicks, Regional advertising,
Other marketing support: Marketing materials, promotional items, intranet, PR

Franchise Ranking History

Franchise 500®: #65 (2012), #96 (2011), #63 (2010), #70 (2009), #73 (2008),
Fastest-Growing: #84 (2012), #53 (2009), #44 (2008),
Low-Cost: #12 (2012), #20 (2011), #17 (2010), #17 (2009), #18 (2008),
Top Homebased: #15 (2012), #24 (2011), #17 (2010), #15 (2009), #16 (2008),
America's Top Global: #81 (2011), #53 (2010), #60 (2009), #78 (2008),

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