Jiffy Lube Int'l. Inc.

Fast oil change

Background

Founded: 1979 Franchising since: 1979
The decline of full-service gas stations in the 1970s left many consumers without their traditional sources for oil changes. Jiffy Lube began under Jim Hindman in 1979 as an association of seven fast-lube centers in the Western United States. Jiffy Lube Int'l. Inc. was acquired by Pennzoil-Quaker State Co. in the 1990s, which was then acquired by Shell Oil Company in 2002. Jiffy Lube has franchised locations throughout the U.S. and Canada.
Address:
P.O. Box 4427
Houston, Texas 77210-4427
Phone:
(800)327-9532

Franchisee Association
JLAF

Franchisor is a publicly-held company with 200 employee(s); 60 employee(s) in franchise department.

Franchise Units
Year U.S. Franchises Canadian Franchises Foreign Franchises Company Owned
2009 1,989 45 0 0
2008 1,964 37 0 82
2007 1,915 35 0 259
2006 1,910 36 0 271

Where Seeking Franchisees
Nationwide
Outside the U.S.: Canada

Special Programs
Jiffy Lube supports various organizations, such as Buckle Up America and National Earth Day. Franchisees are actively involved with a number of charities including Muscular Dystrophy Association and Children's Miracle Network.

Costs and Fees

Total investment: $229,000 - $323,000
Franchise fee: $10,000 - $35,000
Ongoing royalty fee: 4%
Term of agreement: 20 years, renewable


Type of Financing Available
In-House Third Party
Franchise Fee No Yes
Startup Costs No Yes
Equipment No Yes
Inventory No No
Accounts Receivable No No
Payroll No No

Third-party financing source(s): Pennzoil Lube Center Acceptance Corp.

Qualifications
Net worth requirement: $450,000
Cash liquidity requirement: $150,000
Business Experience:
  • General business experience

Operations
  • 80% of all franchisees own more than one unit
  • Number of employees needed to run franchised unit: 10
  • Absentee ownership of franchise is allowed. (90% of current franchisees are owner/operators)

Training and Support

Training
  • Available at headquarters: 2-4 weeks
  • Available at franchisee's location
  • Additional training available

Ongoing Support
  • Newsletter
  • Meetings
  • Toll-free phone line
  • Grand opening
  • Internet
  • Security/safety procedures
  • Field operations/evaluations
  • Purchasing cooperatives

Marketing Support
  • Co-op advertising
  • Ad slicks
  • National media
  • Regional advertising

Other marketing support
  • Reminder mailings, research tie-ins

Rankings

Franchise 500® rank:
#37 (2010); #11 (2009); #14 (2008); #7 (2007); #20 (2006);

Fastest-Growing Franchises:
#68 (2010); #60 (2009); #29 (2007);

America's Top Global Franchises:
#31 (2010); #11 (2009); #31 (2008); #11 (2007); #29 (2006);


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