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Entrepreneur: Start & Grow Your Business

Arby's

Sandwiches, chicken, salads

Background

Founded: 1964 Franchising since: 1965
Forrest and Leroy Raffel started their food-service consulting firm, Raffel Brothers Inc., in the 1950s, but were soon thinking about starting their own restaurant. On a rainy night, the brothers found inspiration--roast beef sandwiches. In 1964, the first Arby's ("R.B." for "Raffel Brothers") opened in Boardman, Ohio.

The original Arby's menu consisted of roast beef sandwiches, potato chips and iced tea. Over time other sandwiches, curly fries, milkshakes, meals for kids and light choices have been added to the menu.

1155 Perimeter Center West
Atlanta, Georgia 30338
Phone:
(678)514-4100

Franchisee Association
Arby's Franchisee Association

Franchisor is a publicly-held company with 300 employee(s); 60 employee(s) in franchise department.

Franchise Growth
Year U.S. Franchises Canadian Franchises Foreign Franchises Company Owned
2008 2,435 114 9 1,169
2007 2,395 118 9 1,059
2006 2,339 121 9 1,037
2005 3,094 125 9 233

Where Seeking Franchisees
In the U.S. Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, Nebraska, North carolina, North dakota, New hampshire, New jersey, New mexico, Nevada, New york, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode island, South carolina, South dakota, Tennessee, Texas, United states, Utah, Virginia, Vermont, Washington, Wisconsin, West virginia, Wyoming
Outside the U.S.: Canada

Exclusive territories available.
Territory size: Varies

Special Programs
The Arby's Foundation, whose corporate charity is Big Brothers/Big Sisters of America, supports children and families in need. The Foundation raises funds and organizes community service projects for children and their mentors.

Costs and Fees

Total investment: $336.5K-2.4M
Franchise fee: $25K/37.5K
Ongoing royalty fee: 4%
Term of agreement: 20 years, renewable


Type of Financing Available
In-House Third Party
Franchise Fee No No
Startup Costs No Yes
Equipment No Yes
Inventory No Yes
Accounts Receivable No Yes
Payroll No Yes

Qualifications
Business Experience:
  • Industry experience
  • General business experience
  • Marketing skills


Training and Support

Training
  • At franchisee's location: Ongoing
  • At certified training restaurant : 5 weeks

Ongoing Support
  • Newsletter
  • Meetings
  • Toll-free phone line
  • Grand opening
  • Security/safety procedures
  • Field operations/evaluations
  • Purchasing cooperatives

Marketing Support
  • National media
  • Regional advertising

Other marketing support
  • All marketing supplied by franchisee association

Rankings

Franchise 500® rank:
#18 (2009); #15 (2008); #70 (2007); #21 (2006); #47 (2005);

Ranked #1 in category in:
2009; 2008; 2006; 2005;

Fastest-Growing Franchises:
#88 (2009); #76 (2008); #87 (2005);

America's Top Global Franchises:
#17 (2009); #19 (2008); #52 (2007); #21 (2006); #40 (2005);