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Comcast Accidentally Changes Customer Name to Asshole Brown
3 min read
News and Articles About Comcast
Comcast Apparently Gets Customer Fired, Breaks Every Rule of Business
This may be the most outrageous example of bad customer service you'll ever hear.
This Might Be the Most Infuriating Customer Service Call Ever
No one likes losing business, but that doesn't mean you should berate your customers.
Aereo Loses Supreme Court Case, Streaming TV Service Deemed Illegal
It's official. The disruptive broadcast TV streaming service is finished.
Kim Lachance Shandrow
Everyone Hates Their Cable Provider, Apparently
While cable TV and high-speed Internet are basic necessities for many of us, we aren't happy with the service we get.
Internet Providers Strike Back Against Net Neutrality Activists
Twenty-eight of America's broadband providers signed an open letter warning the FCC that regulating broadband as a public utility will stifle innovation.
Mergers and Acquisitions
Another Mega Merger: AT&T Reportedly Eyeing $40 Billion Purchase of DirecTV
A new report alleges telecommunications giant AT&T has approached DirecTV about a merger that could be worth as much as $40 billion.
Apple and Comcast in Talks to Create Priority TV Streaming Service
Apple would like its streaming content separated from the rest of the web in order to ensure an uninterrupted experience.
Netflix Co-Founder Not a Fan of 'Binge-Watching'
Netflix's Mitch Lowe says releasing original series all at once isn't a long-term solution for building an audience.
Netflix Creates Shortcut to Customers With Comcast Deal
Streaming company removes weakest link in distribution chain, which will most likely benefit customers.
Netflix and Comcast Strike a Deal, With a Bit of Mystery
The video-streaming service has agreed to pay Comcast to ensure that its customers don't experience delays and hiccups in service. Yet, questions remain.
Comcast CEO Says Time Warner Cable Buy Is ‘Pro-Competitive' and ‘Pro-Consumer'
In an interview on CNBC this morning, Comcast CEO Brian Roberts said that the two companies wouldn't be pursuing the merger if they didn't realistically think they would get it would get regulatory approval.
Starting a Business
For Net Neutrality Advocates, the Fight Continues
Some tech entrepreneurs say more regulation is needed to keep the Internet open -- especially when it comes to wireless providers.
How Not to Send Customer Emails: A Lesson from Comcast
If you're emailing customers promotional offers, make sure they know that they can trust your messages to minimize potential concerns over spam or malware.
Only You Can Prevent Cringe-Worthy Customer Service
Two-thirds of American consumers have walked out of a store due to bad customer service. Here's how you can prevent pushing customers away.
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