Comcast

News and Articles About Comcast

This Might Be the Most Infuriating Customer Service Call Ever
Customer Service

This Might Be the Most Infuriating Customer Service Call Ever

No one likes losing business, but that doesn't mean you should berate your customers.
Wendy Frink
Aereo Loses Supreme Court Case, Streaming TV Service Deemed Illegal
Technology

Aereo Loses Supreme Court Case, Streaming TV Service Deemed Illegal

It's official. The disruptive broadcast TV streaming service is finished.
Kim Lachance Shandrow
Everyone Hates Their Cable Provider, Apparently
Television

Everyone Hates Their Cable Provider, Apparently

While cable TV and high-speed Internet are basic necessities for many of us, we aren't happy with the service we get.
Internet Providers Strike Back Against Net Neutrality Activists
Net Neutrality

Internet Providers Strike Back Against Net Neutrality Activists

Twenty-eight of America's broadband providers signed an open letter warning the FCC that regulating broadband as a public utility will stifle innovation.
Benjamin Kabin
Another Mega Merger: AT&T Reportedly Eyeing $40 Billion Purchase of DirecTV
Mergers and Acquisitions

Another Mega Merger: AT&T Reportedly Eyeing $40 Billion Purchase of DirecTV

A new report alleges telecommunications giant AT&T has approached DirecTV about a merger that could be worth as much as $40 billion.
Geoff Weiss
Apple and Comcast in Talks to Create Priority TV Streaming Service
Apple

Apple and Comcast in Talks to Create Priority TV Streaming Service

Apple would like its streaming content separated from the rest of the web in order to ensure an uninterrupted experience.
Benjamin Kabin
Netflix Co-Founder Not a Fan of 'Binge-Watching'
Netflix

Netflix Co-Founder Not a Fan of 'Binge-Watching'

Netflix's Mitch Lowe says releasing original series all at once isn't a long-term solution for building an audience.
Netflix Creates Shortcut to Customers With Comcast Deal
Partnerships

Netflix Creates Shortcut to Customers With Comcast Deal

Streaming company removes weakest link in distribution chain, which will most likely benefit customers.
Andrew Miller
Netflix and Comcast Strike a Deal, With a Bit of Mystery
Business News

Netflix and Comcast Strike a Deal, With a Bit of Mystery

The video-streaming service has agreed to pay Comcast to ensure that its customers don't experience delays and hiccups in service. Yet, questions remain.
Catherine Clifford
Comcast CEO Says Time Warner Cable Buy Is ‘Pro-Competitive' and ‘Pro-Consumer'
Technology

Comcast CEO Says Time Warner Cable Buy Is ‘Pro-Competitive' and ‘Pro-Consumer'

In an interview on CNBC this morning, Comcast CEO Brian Roberts said that the two companies wouldn't be pursuing the merger if they didn't realistically think they would get it would get regulatory approval.
Catherine Clifford
For Net Neutrality Advocates, the Fight Continues
Starting a Business

For Net Neutrality Advocates, the Fight Continues

Some tech entrepreneurs say more regulation is needed to keep the Internet open -- especially when it comes to wireless providers.
Diana Ransom
How Not to Send Customer Emails: A Lesson from Comcast
Marketing

How Not to Send Customer Emails: A Lesson from Comcast

If you're emailing customers promotional offers, make sure they know that they can trust your messages to minimize potential concerns over spam or malware.
Carol Tice
Only You Can Prevent Cringe-Worthy Customer Service
Marketing

Only You Can Prevent Cringe-Worthy Customer Service

Two-thirds of American consumers have walked out of a store due to bad customer service. Here's how you can prevent pushing customers away.
Carol Tice