Communication

News and Articles About Communication

Are You Really Listening to Your Customers?

Core client service issues often fall through the cracks. Talking to those who purchase your products is a vital entrepreneurial opportunity.

Saying It Right -- 8 Rules for Getting People on Your Side

It's just like your mother said: It's the way you express things sometimes that really matters.

How to Fix Virtual Team Challenges Before They Happen

Set up processes that build trust, accountability and communication to reap the benefits of having a remote operation.

Richard Branson on the Right Way to Communicate With Global Partners

Whenever possible, first establish a personal relationship and then follow up online.

Irritating Office Vocab Got You Down? Here's Some Clever Jargon for You.

Banish awkward office buzzwords and use these instead.

Write Headlines That Make Your Customers Take Notice

Headlines are often the first thing customers read, and if they're boring, they'll move on faster than you can blink. Learn how to create attention-grabbing headlines.

How to Communicate With Your First Employee

This hire marks the beginning of your becoming a manager of staff. Here's how to do things right.

Marketing 101: The Art of Storytelling

The ability to tell a tale is a priceless skill, especially in your marketing. Here's how to create stories that give your business top-of-mind awareness.

Richard Branson: Strong Leaders Are Good Listeners

The Virgin Group founder attributes his success to being open to all possibilities.

Weird Al's 'Word Crimes' Could Actually Make You a Better Communicator

The curly-haired songwriter's parody of 'Blurred Lines' provides some important grammar tips.

5 Things Entrepreneurs Can Learn from Online Dating

If you’re looking for the perfect match, here are five ways online dating might just sharpen your entrepreneurial acumen.

3 Savvy Tips to Help You Better Connect With (and Oversee) Your Staff

Find out how to truly be in touch with your staff so you'll be able to identify and prevent potential problems.

France Orders 2,000 Trains Too Wide for Station Platforms

Talk about being on the wrong side of the tracks. While we all make mistakes, France’s latest eye-popping mishap should serve as a lesson in vigilance.

Just How Long Has 'Selfie' Been Around, Anyway?

The Merriam-Webster dictionary has added 150 new words, many of which have been around for a surprisingly long time.

Strategic Networking and How to Make the Most of Your Evenings

Here's how to turn the experience into worthwhile (and enjoyable) time spent.

4 Strategies for Handling a Sales Surge

When demand suddenly spikes, it's do or die time.

Office Design Strategies From the Guy Who Dreamed Up Twitter's Headquarters

Olle Lundberg, founder of Lundberg Design and the man behind Twitter's birdhouse-themed San Francisco headquarters, shares tips for improving office productivity and morale.

The Best of TED 2014: Lessons for Your Next Presentation

From an astronaut talking fear, Bill and Melinda Gates on giving up their wealth to a surprise appearance by an outlaw, here are some key takeaways from this year's event.

Get a Fresh Start: Your Relationship Repair Kit

A single question can help you move from conflict to co-creation.

7 Lessons in Harmony for Family Startups

Running a family business can unite members of a family but it can also tear them apart. Here are some tips keeping the peace, both at home and at the office.

The Quickest Way to Deliver Your Message? Make It Visual.

Infographics, dashboards and mobile apps provide a direct avenue to our brains. Use them to your advantage.

5 Secrets to Talking to the Media (And Not Sounding Like a Fool)

Talking to the media can be terrifying, causing many entrepreneurs to sound like rambling fools. Don't be that person. Here are five tips on how to be a media pro.

The Art of Having a Productive Argument

Learn to articulate what you want, spend time listening and try to understand the other side. And experiment with these seven steps.

How Steve Jobs Blew Up the Rules of Branding

By throwing out the approved checklist, Jobs got customers to meaningfully connect with the Apple brand.

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