Customer Retention

News and Articles About Customer Retention

Never Stop Wooing Your Customers and They Will Never Leave You
Customer Retention

Never Stop Wooing Your Customers and They Will Never Leave You

The best way to succeed as a brand is for your customers to think of your company as people who are taking care of them.
Joseph Pigato
The Top 7 Customer Retention Tips for Today's Data-Driven Marketers
Customer Retention

The Top 7 Customer Retention Tips for Today's Data-Driven Marketers

Customer retention is key to a successful business. Learn how.
Jerry Jao
3 Ways Customer Data Allows for Pinpoint Marketing
Online Marketing

3 Ways Customer Data Allows for Pinpoint Marketing

Tracking where potential customers have been online makes for exquisitely targeted advertising.
James Green
The 2 Fundamental Things Ecommerce CEOs Should Know About Retaining Customers
SEO

The 2 Fundamental Things Ecommerce CEOs Should Know About Retaining Customers

Are you making money right now? Do your customers love you? Here's how to find out.
Matthew Goulart
Yes, Believe It: Taylor Swift Is a Customer Retention Expert
Customer Retention

Yes, Believe It: Taylor Swift Is a Customer Retention Expert

The pop star proves she knows her customers and fans.
Jerry Jao
How to Get Customers to Keep Coming Back
Customer Loyalty

How to Get Customers to Keep Coming Back

To increase your customer retention rate, you need to give people a reason to return to your business. Here is how.
Dan Newman
Customer Retention Is No Accident -- How Small Business Can Get It Right
Customer Service Management

Customer Retention Is No Accident -- How Small Business Can Get It Right

Loyal customers are precious. Identifying the details and creating a system to make sure they're taken care of is key.
Tom Borg
4 Pincers for Crushing Your Competition
Competitive Advantages

4 Pincers for Crushing Your Competition

A Chicago packaging company shows how commitment to its employees and customers has fueled astronomical growth.
Peter S. Cohan
5 Companies Tell Us How They Retain Their Best Talent
Employee Retention

5 Companies Tell Us How They Retain Their Best Talent

World Travel Holdings, Aetna, Intuit, Kaplan and Fitwall share their secrets.
Sara Sutton Fell
How 9 Successful Companies Keep Their Customers
Customer Retention

How 9 Successful Companies Keep Their Customers

From making customer retention a key performance indicator to testing methodically, these entrepreneurs explain their staying power.
Joseph Pigato
The Magic Words Customers Want to Hear
Starting a Business

The Magic Words Customers Want to Hear

These words and phrases to show customers how important they are to you and your business.
The Staff of Entrepreneur Media, Inc.
3 Tips to Align Your Startup's 'Core Value' With Customers'
Core Values

3 Tips to Align Your Startup's 'Core Value' With Customers'

Consistency in your message will win you audience loyalty.
Jack Holt
The Secret to Getting Repeat Customers
Starting a Business

The Secret to Getting Repeat Customers

Follow these tips for providing excellent customer service, a must-have for any successful business.
The Staff of Entrepreneur Media, Inc.
Marketing Services Are Smart in Bucking the 'Unbundling' Trend
Marketing

Marketing Services Are Smart in Bucking the 'Unbundling' Trend

While TV providers are moving toward a model where customers can pay for individual services, communications is going in the other direction.
Derek Newton