Customer Retention

News and Articles About Customer Retention

3 Great Ways to Create an Emotional Bond with Customers
Customer Engagement

3 Great Ways to Create an Emotional Bond with Customers

Entrepreneurs can try to woo clients by building a relationship and in the process score better sales and repeat business.
Jesse Torres
The Best Practices for Selling Via Social Media
Social Media Marketing

The Best Practices for Selling Via Social Media

Come across as engaging and genuine all while converting browsers into buyers -- without being pushy, one-sided or solely focused on gains.
Jaclyn Mullen
10 Ways to Keep Making Your Clients Happier and Happier
Customer Retention

10 Ways to Keep Making Your Clients Happier and Happier

Research and common sense agree. The least expensive and most effective marketing is retaining the clients you already have.
Rocco Baldassarre
Grow Your Business

10 Ways for Software Companies to Keep Customers Around

Take these proactive measures to reduce your churn rate.
Ron Yekutiel
The 4 Most Common Mistakes Early Entrepreneurs Make
The Grind

The 4 Most Common Mistakes Early Entrepreneurs Make

Here are a few errors newbie entrepreneurs make -- and how to avoid them.
AJ Agrawal
5 Ways To Make Your Startup Addictive
Customer Loyalty

5 Ways To Make Your Startup Addictive

Here is how to get your clients clamoring for more of your product or service.
Brian Horn
Aim Directly at Your Target Market to Land New Clients
Customer Retention

Aim Directly at Your Target Market to Land New Clients

Try these six ways to keep tabs on current customers and score additional ones.
Karen Mishra
Sincerity and Transparency Are the Keys to Genuine Customer Loyalty
Customer Loyalty

Sincerity and Transparency Are the Keys to Genuine Customer Loyalty

Many so-called customer loyalty programs fail because they seem a rigged game to the purchaser. There are plenty of ways to do it right.
Toby Bottorf
The One Trick Brands Use to Engage With Business Travelers
Customer Loyalty

The One Trick Brands Use to Engage With Business Travelers

When asked, frequent travelers can quickly name their top three favorite brands in the travel industry. But what makes these brands special?
Rob Connors
Good Work Plus These 3 Steps Converts New Customers Into Recurring Customers
Customer Retention

Good Work Plus These 3 Steps Converts New Customers Into Recurring Customers

A happy customer who comes back for more is, literally, money in the bank. Make their experience hassle free from beginning to end.
Sam Madden
How the Epidemic of Bad Behavior Affects Your Business
Business Etiquette

How the Epidemic of Bad Behavior Affects Your Business

Learn about actions your company can take to return to civility in the workplace and minimize rudeness with customers.
Leslie Gaines-Ross
Reciprocal Loyalty -- the Best Way to Acquire and Retain Customers
Customer Loyalty

Reciprocal Loyalty -- the Best Way to Acquire and Retain Customers

Some companies cultivate and win consumers' support by thanking and rewarding them for their online engagement.
Entrepreneurs Can't Afford to Have Funnel Vision
Sales

Entrepreneurs Can't Afford to Have Funnel Vision

While the old way may have been 'buy or goodbye,' things have changed in that all customers, old and new, deserve your full attention.
Scott Stratten and Alison Kramer
7 Common Customer Onboarding Mistakes to Avoid at All Costs
Customer Service

7 Common Customer Onboarding Mistakes to Avoid at All Costs

If your new customers slowly but surely drop your product, you may be failing to train them how to effectively use your product.
Eric Siu