Listening: Page 9
The 8-Step Battle Plan to Succeed as an Entrepreneur
It sometimes feel like war when you work for yourself. Based on my success, here is your best plan of action.
With This Exercise, Talk Your Way to Your Best Self
Use these conversational techniques to become the best version of you this new year.
This Strategy, Used by the Red Sox, Can Elevate You Above the Competition
What can you do to avoid the trap of a price war? One simple thing: hit the road and gather customer feedback.
Treat Loyal Customers as Well as You Do New Ones
Welcome familiar faces back to your business as your benefactors. Don't take anyone for granted.
6 Must-Dos for the Next Performance Review
Here's how to get truly prepared for these important meetings, in mind and attitude. Remember the whole agenda is ultimately for the employee's benefit.
Give the Gift of Your Presence
An artisan-based business in a small town provides a great lessons that would benefit any entrepreneur.
The Best Bosses Double-Down on Respect and Listening
Leaders who get the most from their teams are those who rely on fear the least.
5 Everyday Actions That Help Leaders Grow
There are many good intentions that don't lead to great leadership. Learn what you can start doing now to actually be a quality leader.
Minimize the Impact of Your Mistakes With These 6 Strategies
Yes, mistakes will be made. But you do have some degree of control over how much they affect your business.
Hello? Can You Listen?
Today's shopper wants to be heard, but today's manufacturers have big mouths and little ears.
7 Strategies to Succeed With That Demanding, Difficult Customer
Understand how to deflect and bypass a client's anger to meet your goals.
6 Skills Remarkable Leaders Execute Better
To be an exceptional leader these days, you do not need a new set of characteristics. You simply need to execute the traditional ones at a higher level.
5 Ways to Master the Entrepreneur's Most Important Attribute
If you want to capture investors' attention or land that big client, you must shift your focus from seeming nice to being persistent.
5 Ways to Have More Meaningful Exchanges
The right chat at the right time can lead to a fresh idea, a new friendship or a long-lasting business relationship.