Return Policy

News and Articles About Return Policy

4 Things Shoppers Want in an Online Retailer's Return Policy (Infographic)

4 Things Shoppers Want in an Online Retailer's Return Policy (Infographic)

One way to give customers a special perk they will remember is to pay the return freight for undesired goods.
Lululemon Messes Up... Again

Lululemon Messes Up... Again

'You always hear the phrase that any PR is good PR. What we learned is that's not always the case,' the athletic clothing company's CFO admitted.
Know Your Shopper to Boost Post-Holiday Sales

Know Your Shopper to Boost Post-Holiday Sales

Shift your attentions to shoppers' moods and needs to move product and increase revenue.
5 Secrets to Painless Returns

5 Secrets to Painless Returns

Setting up a separate return line and training employees can increase customer satisfaction and lessen headaches for your staff in the post-holiday season.
Why Stellar Customer Service Is Key to Building Your Online Brand

Why Stellar Customer Service Is Key to Building Your Online Brand

If you and your employees truly believe the customer is always right, you can build one heck of a successful brand using social media.
6 Steps to a Return Policy That Will Score You More Sales

6 Steps to a Return Policy That Will Score You More Sales

When REI recently changed its 'no questions asked' return policy to a year limit, people started debating the best approach. Here are six steps to get the most out of your policy.
4 Ways to Improve Your Ecommerce Customer-Return Policy

4 Ways to Improve Your Ecommerce Customer-Return Policy

For many ecommerce companies, customer-return policies can be just as important as the price or the product.
Forget Boxing Day. Plan for 'Returns Day' Jan. 3

Forget Boxing Day. Plan for 'Returns Day' Jan. 3

These tips will help you minimize business disruptions and keep the customer satisfied.
Don't Make These Return Policy Mistakes

Don't Make These Return Policy Mistakes

Three small-business owners share their biggest policy pitfalls and how they fixed them.

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