News and Articles About Return Policy
'You always hear the phrase that any PR is good PR. What we learned is that's not always the case,' the athletic clothing company's CFO admitted.
Shift your attentions to shoppers' moods and needs to move product and increase revenue.
Setting up a separate return line and training employees can increase customer satisfaction and lessen headaches for your staff in the post-holiday season.
If you and your employees truly believe the customer is always right, you can build one heck of a successful brand using social media.
When REI recently changed its 'no questions asked' return policy to a year limit, people started debating the best approach. Here are six steps to get the most out of your policy.
For many ecommerce companies, customer-return policies can be just as important as the price or the product.
These tips will help you minimize business disruptions and keep the customer satisfied.
Three small-business owners share their biggest policy pitfalls and how they fixed them.