Support

News and Articles About Support

3 Secrets to Making Your Online Customer Support a Success
Customer Service

3 Secrets to Making Your Online Customer Support a Success

Online customer service should make processes easier, not harder. Here's how your company can streamline its online customer-service approach,
Larry Alton
12 Ways to Overcome Self-Doubt and Build a Profitable Business
Doubt

12 Ways to Overcome Self-Doubt and Build a Profitable Business

Strong leaders do engage in internal dialogue. The key thing is that they move forward with their best self.
Firas Kittaneh
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Running a Business While Dealing With a Personal Loss
Hard Times

Running a Business While Dealing With a Personal Loss

How do you face tremendous emptiness and grief when you have a company to run? Find out how other entrepreneurs found their way.
Heather R. Huhman
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Build a Network That Will Be There When You Need It With These 3 Tips
Networking

Build a Network That Will Be There When You Need It With These 3 Tips

There are few things in the world of business that are more valuable than connections with helpful people.
Adam Callinan
Here's Why You Need to Step Outside Your Comfort Zone
Careers

Here's Why You Need to Step Outside Your Comfort Zone

Career and professional growth don't just arrive at your doorstep without your taking the leap.
Natalie Bounassar
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A Favorite Employee Tests Positive for Drugs. Now What?
Employee Management

A Favorite Employee Tests Positive for Drugs. Now What?

Substance abuse can strike even those close to the management team. Set up and maintain policies, provide counseling and determine the best course of action.
Zeynep Ilgaz
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Overcoming Entrepreneurial Envy
Challenges

Overcoming Entrepreneurial Envy

Jealousy creates disconnection, which can only harm the prospects of a growing firm. Here's how to turn around that dynamic.
Kate Swoboda
Why It Pays Big to Be an Early Adopter in Franchising
Early Adopters

Why It Pays Big to Be an Early Adopter in Franchising

Getting in on the ground floor can lead to big things in a world where a relatively modest investment can turn into a profitable business.
How to Rock the Cradle at Home and Work? Realize a Perfect Work-Life Balance Is Impossible.
Work-Life Balance

How to Rock the Cradle at Home and Work? Realize a Perfect Work-Life Balance Is Impossible.

You can be a wonderful parent and exemplary businessperson while relying on support systems.
Julie Pickens
Leading the Way out of the (Silicon) Valley of 'Gender Inequality'
Gender differences

Leading the Way out of the (Silicon) Valley of 'Gender Inequality'

Silicon Valley, among other entrepreneurial hubs, has long been thought of as a boy's club. One startup went against the grain and couldn't be happier with the results.
Jake Gibson
How to Deal With Unsupportive Friends and Family
Starting a Business

How to Deal With Unsupportive Friends and Family

As an entrepreneur, standing up for your vision to your loved ones might possibly be the best practice you will get for the life that awaits you.
Lewis Howes
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3 Things You Need to Know About Your Tech Guy
Technology

3 Things You Need to Know About Your Tech Guy

Your tech support can make or break your business when something goes awry. Here's what you need to know to avoid disaster.
Gene Marks
How One Entrepreneur Mom Won the Work-Life Balance Game
Entrepreneurs

How One Entrepreneur Mom Won the Work-Life Balance Game

Entrepreneur Sarah Schupp tells how she makes time for both work and her personal life.
Sheena Lindahl
Feeling Down? Here Are 3 Ways to Stay Motivated
Starting a Business

Feeling Down? Here Are 3 Ways to Stay Motivated

As an entrepreneur, you will face many challenges. When the going gets tough, here are three ways to stay upbeat.
Michelene Wilkerson