Connecting with Customers: Page 6
Lessons From a Country Music Duo to Make Your Business 'Big & Rich'
Professional musicians give inspiring performances. Successful entrepreneurs do the same thing.
If You Want to Build Good Relationships, Stop Hiding Behind Your Email
If you're working through touchy subjects, in-person is better than the inbox.
Too Much Social Media Can Drive Away Your Customers
Your audience won't tire of quality content but the key word is "quality.''
Find the Courage and Ask Some Clients How Your Company Can Improve
To get a clear picture of what you're doing well and what you can do better, skip the big data and high-rent consultants. Your customers will tell you, if you just ask.
How to Best Utilize Your Positive Customer Feedback
To thrive in a competitive market, you must understand and highlight your company's strengths.
5 Reliable Methods for Building Trust in Your Mobile App
Nothing is better for selling the latest app that the oldest advertisement of them all, the glowing praise of a satisfied customer.
18 Resources to Help You Become Amazing at Acquiring New Customers
An effective user acquisition strategy is the holy grail for launching any new product or company. Here are the tools you'll need to do it right.
4 Customer Personalities Your Sales Team Wants to Reach
Learn how to customize marketing strategies to approach each type of potential buyer.
5 Ways to Build Bonds With Customers Using the Old-School Telephone
Customers just want to pick up the phone when they need help with their problem.
The Simple Secret to Making an Instant Connection With Everyone You Meet
The more we listen, the smarter and nicer people think we are.
Demographics Alone Are Not Enough to Position a Brand
Marketers really need to know their customers, or risk coming off flat and factual. Build up the psychographics of your potential base.
The Right Way to 'Stalk' People Online
There's etiquette to following and interacting with people on social media and elsewhere. Here are some handy tips.
Bot or Person? The Customer Automation Conundrum.
Frustration with "touch one for this, two for that'' may be driving away customers. Helpful automation geared to your demographic will bring them back.
3 Sales Lessons from Eric Cantor
You won't go further if you forget the people who got you where you are.
The Shocking Truth: Customers Don't Want to Engage With Your Company
When it comes to brand loyalty, values are worth more than engagement.