Elaine Glusac

Writer

Chicago-based Elaine Glusac covers travel and transit for The New York Times and National Geographic Traveler.

Twitter Might Be the Most Important Customer Service Center You Have
Business Travel

Twitter Might Be the Most Important Customer Service Center You Have

As travelers turn to Twitter to complain about airline snafus and hotel hiccups, businesses are staffing up their social media teams.
This App Wants to Be Your One-Stop Shop for Hotel Services
Business Travel

This App Wants to Be Your One-Stop Shop for Hotel Services

To streamline the hotel experience, MobileSuites might be worth checking out.
Business Travelers: Is Loyalty Dead?
Suitcase Entrepreneur

Business Travelers: Is Loyalty Dead?

Airline and hotel loyalty programs have undergone some significant changes in the last few years.
The Suite Life: Luxe Travel and the New First Class
You've Arrived

The Suite Life: Luxe Travel and the New First Class

Expect luxury suites and Michelin-rated dining in the front of the cabin.
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From Hotels to Airports: Our 2015 Business Travel Award Winners
Business Travel

From Hotels to Airports: Our 2015 Business Travel Award Winners

Check out the best of the best in business travel this year.
The Sharing Economy Enters the Business of Business Travel
Suitcase Entrepreneur

The Sharing Economy Enters the Business of Business Travel

With alternatives like Airbnb, should business travelers still check into hotels?
Lost Luggage? 4 Common Travel Problems and How to Fix Them.
Suitcase Entrepreneur

Lost Luggage? 4 Common Travel Problems and How to Fix Them.

From overbooked flights to sold-out hotels, here's how business travelers can navigate some of the most common issues.
Cheaper Business Flights and Other Travel Trends for 2015
Predictions 2015

Cheaper Business Flights and Other Travel Trends for 2015

Find out what's in store for the travel industry in the new year.
This Brand of Design-Savvy Hotels Is Built for Entrepreneurs
Suitcase Entrepreneur

This Brand of Design-Savvy Hotels Is Built for Entrepreneurs

Aloft leads the pack in the tech-savvy select-service hotel category.
Why Airline Loyalty May No Longer Pay Off
Airlines

Why Airline Loyalty May No Longer Pay Off

Reward programs have been eroding over the last 10 years as airlines shift their devotion to cold, hard, calculable dollars.
What – or Who – is Driving Hotel Updates?
Suitcase Entrepreneur

What – or Who – is Driving Hotel Updates?

Hotels are rethinking front desks and guestrooms. While they're driven by millennials, many of these changes have been long in coming.
Why Your Last Flight Was So Expensive
Suitcase Entrepreneur

Why Your Last Flight Was So Expensive

Understanding what's driving airfare costs up can help keep you plan ahead and even save a little cash.
Is This the Airport of the Future?
Suitcase Entrepreneur

Is This the Airport of the Future?

Some of the country's busiest airports are being re-imagined. Here's what to expect and how it will transform your next trip.
Operating a Business Without a Permanent Address
Growth Strategies

Operating a Business Without a Permanent Address

The 'treps who take off--and keep going
Sharing Economy Offers Business Travelers More Options (and Hassles)
Growth Strategies

Sharing Economy Offers Business Travelers More Options (and Hassles)

The collaborative economy offers additional alternatives to tech-savvy business travelers willing to forgo the typical work trip experience.