This ad will close in
Jacqueline Whitmore

Jacqueline Whitmore is an etiquette coach and founder of The Protocol School of Palm Beach. She is also the author of Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals (St. Martin's Press, 2011) and Business Class: Etiquette Essentials for Success at Work (St. Martin's Press, 2005).

27 Recent Stories

6 Ways to Foster More Happiness in the Workplace

6 Ways to Foster More Happiness in the Workplace

Invest a little time into making your company a place of joy, hard work and professionalism, and it just might help your bottom line.
April 21, 2014 in Leadership
6 Small Ways You Can Score Big With Customers

6 Small Ways You Can Score Big With Customers

These simple yet powerful business principles will help you win relationships and earn repeat business.
April 16, 2014 in Grow Your Business
Why You Should Learn to Nap Like a Pro

Why You Should Learn to Nap Like a Pro

If naps haven’t become a part of your daily routine, you might want to reconsider.
April 8, 2014 in Lifestyle
8 Pro Secrets to Delivering a Knockout Business Presentation

8 Pro Secrets to Delivering a Knockout Business Presentation

Master the basics of dynamic and engaging speechmaking -- fast.
April 2, 2014 in Lifestyle
6 Secret Weapons of Shy Entrepreneurs

6 Secret Weapons of Shy Entrepreneurs

Shyness doesn’t have to keep you from success. In some ways, it can work to your advantage.
March 26, 2014 in Lifestyle
Why You Need to Become a Better Storyteller

Why You Need to Become a Better Storyteller

Compelling stories have the power to engage your customers, your employees and your investors. Here's how to improve your skills.
March 12, 2014 in Marketing
6 Types of People Who Are Really Hard to Talk To

6 Types of People Who Are Really Hard to Talk To

Some people make conversation feel like a form of torture. Here’s how to handle even the most difficult personality types.
March 6, 2014 in Grow Your Business
An Exercise in Compromise: How to Agree to Disagree

An Exercise in Compromise: How to Agree to Disagree

A healthy corporate culture ultimately hinges upon a leader's ability to make diplomatic compromises.
February 26, 2014 in Leadership
5 Rules for Texting Anyone You Do Business With

5 Rules for Texting Anyone You Do Business With

Follow these tips to make sure you're not confusing or aggravating your clients, employees and customers.
February 17, 2014 in Mobile
'Clothes' the Deal: 7 Ways to Dress to Impress

'Clothes' the Deal: 7 Ways to Dress to Impress

Sure, it's what's on the inside that counts, but sadly that's not how the business world works. Here are seven tips to project a more professional image at work.
February 10, 2014 in Lifestyle
Business Dining: The Do's and Don'ts of Splitting the Check

Business Dining: The Do's and Don'ts of Splitting the Check

When dining with clients or customers, it can be fairly simple to avoid the all-too-familiar discomfort and confusion of just who should pay the bill.
February 6, 2014 in Networking
After-Hour Client Calls: How Late Is Too Late?

After-Hour Client Calls: How Late Is Too Late?

When work-related emergencies arise late at night, knowing whether to contact your colleagues or clients can make or break business relationships. Here are some guidelines to keep in mind.
February 1, 2014 in Productivity
5 Tricks to Remembering Anybody's Name

5 Tricks to Remembering Anybody's Name

Remembering names not only makes others feel valued, but opens the door to important connections.
January 24, 2014 in Networking
5 Ways to Be a Better Listener

5 Ways to Be a Better Listener

Evolved listening skills are key for business leaders to process feedback and build a loyal following. Here within are five steps for a more effective exchange.
January 13, 2014 in Productivity
Business Card Do's and Don'ts

Business Card Do's and Don'ts

We may be in the Digital Age, but business cards are still important.
January 8, 2014 in Networking
The Best Way to Run a Business Meeting

The Best Way to Run a Business Meeting

All too often, meetings run longer than they should and fail to keep attendees engaged. Here's how to run a meeting the right way.
January 3, 2014 in Management & Operations
Tipping While Traveling: Whom to Tip and How Much

Tipping While Traveling: Whom to Tip and How Much

Almost everyone knows to tip 15 to 20 percent of the bill for restaurant servers, but what about hotel staff, shuttle drivers and others who help you along your trip? Here's some advice.
December 27, 2013 in Business Travel
How to 'Regift' for the Holidays Without Embarrassing Yourself

How to 'Regift' for the Holidays Without Embarrassing Yourself

Here are eight things to keep in mind before you give someone a gift that was given to you.
December 20, 2013 in Cash Flow & Money Management
Holiday Tipping Guide: Whom to Tip and How Much

Holiday Tipping Guide: Whom to Tip and How Much

Confused about how much to tip your mailman, dog walker or babysitter? Here's a good starting point.
December 16, 2013 in Lifestyle
Holiday Gifts: What to Get Your Clients and Colleagues

Holiday Gifts: What to Get Your Clients and Colleagues

Choosing a gift for the people you work with can be daunting. Here are some ideas and advice.
December 11, 2013 in Growth Strategies
7 Ways to Stay Out of Trouble During Your Holiday Office Party

7 Ways to Stay Out of Trouble During Your Holiday Office Party

When mixing business with pleasure, make sure you put your best foot forward. Here are seven etiquette tips to keep you out of hot water.
December 4, 2013 in Lifestyle
Office Etiquette: The Rules of Saying Thank You

Office Etiquette: The Rules of Saying Thank You

A look at when it's appropriate to send a thank-you note and other ways of showing appreciation to your clients, business partners and employees.
November 25, 2013 in Networking
The Rules for Eating Lunch at Your Desk

The Rules for Eating Lunch at Your Desk

Everyone may be doing it, but not everyone is doing it politely. Follow these rules to keep from annoying your coworkers.
November 15, 2013 in Lifestyle
What Not to Do When Taking Clients Out to Lunch

What Not to Do When Taking Clients Out to Lunch

It may be somewhat of a lost art, but taking your clients out is one of the best ways to earn more business. Here's how not to screw it up.
October 29, 2013 in Networking
Master Your 'Mingle-Ability': 5 Creative Ways to Network

Master Your 'Mingle-Ability': 5 Creative Ways to Network

Need help getting connected? Here are five ways to develop relationships outside the standard happy hours.
October 17, 2013 in Networking
Sound Advice: How to Make Your Voice More Effective

Sound Advice: How to Make Your Voice More Effective

How you articulate reveals a lot about your sincerity, credibility and confidence. Here are some tips to use your voice more effectively the next time you pitch your business or give a presentation.
September 27, 2013 in Marketing How-To Guides
3 Bad Mistakes Good People Make on Facebook

3 Bad Mistakes Good People Make on Facebook

If not managed wisely, your Facebook account can work against your business.
September 18, 2013 in Social Media

Most Shared Stories

1
The 3 Attributes to Look for in Top Talent
2
5 Key Characteristics Every Entrepreneur Should Have
3
14 Books Every Entrepreneur Should Read in '14
4
Steve Jobs' 13 Most Inspiring Quotes
5
How to Change Your Beliefs and Stick to Your Goals for Good

Trending Now