Author, Etiquette Expert and Founder of The Protocol School of Palm Beach
The entrepreneur's moment of truth is that silence at the conclusion of the presentation when you wait for the client's response.
The work world is not a perfect meritocracy. The likeable person who is competent will usually be chosen over the jerk who is more talented.
Pessimism is contagious. Have a plan to shield yourself from the people who know no joy.
Failure is the tuition we pay learning how to succeed.
That crucial first impression is deeply influenced by appearance. Your wardrobe can be a competitive advantage.
A mindful approach to work and resistence to distractions results in getting a lot more done without making a big parade out of the work day.
Filler words undermine credibility and give audiences the impression the speaker hasn't prepared well. Careful rehearsal pays big dividends.
Networking is undeniably an effective way to meet people who can provide new opportunities and help you grow your business.
A cool, dark bedroom and a commitment to turn off computers and ereaders before bedtime will help ensure a healthy snooze.
If you want to reel in your audience, slow down, keep it real and use visuals wisely.
Your goal? For someone to tell you 'I feel like I know you even though we've never met in person.'
The most successful managers recognize the benefits of ongoing training and continuing education.
The best entrepreneurs seem to have an innate ability to connect with strangers.
Gratitude for the good work employees do and constructive criticism when needed are the keys to being the boss everybody is hoping to have.
Try these techniques to develop a work flow customized to your rhythms.