Jacqueline Whitmore

Jacqueline Whitmore

Author, Etiquette Expert, and Founder of The Protocol School of Palm Beach

Jacqueline Whitmore is an etiquette expert and founder of The Protocol School of Palm Beach. She is also the author of Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals (St. Martin's Press, 2011) and Business Class: Etiquette Essentials for Success at Work (St. Martin's Press, 2005).

30 Recent Stories

6 Ways to Improve Your Conversations
Leadership

6 Ways to Improve Your Conversations

You don't have to be born with the gift of gab to become an expert communicator. Here are six tips for better speaking and listening.
7 Ways to Pick Someone's Brain Without Being a Pest
Leadership

7 Ways to Pick Someone's Brain Without Being a Pest

Want to get advice from an industry leader? Here's how to do it the right way.
8 Ways to Break Bad Smartphone Habits
Lifestyle

8 Ways to Break Bad Smartphone Habits

If we're going to be on our phones all the time, it's time to ditch 'cell yell' and other annoying habits.
15 Things Successful Entrepreneurs Do Every Day
The 'Treps

15 Things Successful Entrepreneurs Do Every Day

The most effective entrepreneurs know they need to invest in themselves if they want to grow their business. Here are some habits to embrace.
3 Social Media Rules Most Entrepreneurs Don't Follow
Social Media

3 Social Media Rules Most Entrepreneurs Don't Follow

With a little effort, you can build a reputation through social media as someone who values customer service and works hard to answer consumer questions.
Arrive Late to a Big Meeting? How to Recover.
Leadership

Arrive Late to a Big Meeting? How to Recover.

Like Yahoo CEO Marissa Mayer, we've all had the experience of being late to events, or missing them altogether. Here's how to save face -- and make sure it doesn't happen again.
How to Receive a Compliment Without Being Awkward About It
Leadership

How to Receive a Compliment Without Being Awkward About It

Many of us are tempted to deflect kind words, but that may be doing more hard than good.
How to Ask a VIP for a Favor
Leadership

How to Ask a VIP for a Favor

It's always a bit awkward to ask for favors, especially from people who are considered industry leaders. Here's how to do it the right way.
Top 10 Ways to Get People to Read and Respond to Your Emails
Marketing

Top 10 Ways to Get People to Read and Respond to Your Emails

Want to stand out in the email flood? Follow this advice.
How to Make New Connections Anywhere You Go
Leadership

How to Make New Connections Anywhere You Go

Instead of waiting for an occasion to network, use these tips to start a conversation with a stranger.
How to Write an Unforgettable Thank-You Note
Leadership

How to Write an Unforgettable Thank-You Note

Sending a thank-you note can change your life. It changed mine.
The 3 Qualities of Likable People
Leadership

The 3 Qualities of Likable People

Business leaders and entrepreneurs with these skills have a competitive edge over others.
Break the Ice: 8 Networking Tips for Introverts
Grow Your Business

Break the Ice: 8 Networking Tips for Introverts

If the pressure to come across as interesting and likable feels defeating at times, here are some helpful hints to letting your true self shine through.
6 Things You Should Never Say During a Speech
Leadership

6 Things You Should Never Say During a Speech

With these tips you'll be cool, confident and comfortable in front of a crowd.
Why 'No' is the Most Important Word You'll Ever Say
Leadership

Why 'No' is the Most Important Word You'll Ever Say

Before you take on any more responsibilities, here are some guidelines to consider.
6 Ways to Foster More Happiness in the Workplace
Leadership

6 Ways to Foster More Happiness in the Workplace

Invest a little time into making your company a place of joy, hard work and professionalism, and it just might help your bottom line.
6 Small Ways You Can Score Big With Customers
Grow Your Business

6 Small Ways You Can Score Big With Customers

These simple yet powerful business principles will help you win relationships and earn repeat business.
Why You Should Learn to Nap Like a Pro
Lifestyle

Why You Should Learn to Nap Like a Pro

If naps haven’t become a part of your daily routine, you might want to reconsider.
8 Pro Secrets to Delivering a Knockout Business Presentation
Lifestyle

8 Pro Secrets to Delivering a Knockout Business Presentation

Master the basics of dynamic and engaging speechmaking -- fast.
6 Secret Weapons of Shy Entrepreneurs
Lifestyle

6 Secret Weapons of Shy Entrepreneurs

Shyness doesn’t have to keep you from success. In some ways, it can work to your advantage.
Why You Need to Become a Better Storyteller
Marketing

Why You Need to Become a Better Storyteller

Compelling stories have the power to engage your customers, your employees and your investors. Here's how to improve your skills.
6 Types of People Who Are Really Hard to Talk To
Grow Your Business

6 Types of People Who Are Really Hard to Talk To

Some people make conversation feel like a form of torture. Here’s how to handle even the most difficult personality types.
An Exercise in Compromise: How to Agree to Disagree
Leadership

An Exercise in Compromise: How to Agree to Disagree

A healthy corporate culture ultimately hinges upon a leader's ability to make diplomatic compromises.
5 Rules for Texting Anyone You Do Business With
Mobile

5 Rules for Texting Anyone You Do Business With

Follow these tips to make sure you're not confusing or aggravating your clients, employees and customers.
'Clothes' the Deal: 7 Ways to Dress to Impress
Lifestyle

'Clothes' the Deal: 7 Ways to Dress to Impress

Sure, it's what's on the inside that counts, but sadly that's not how the business world works. Here are seven tips to project a more professional image at work.
Business Dining: The Do's and Don'ts of Splitting the Check
Networking

Business Dining: The Do's and Don'ts of Splitting the Check

When dining with clients or customers, it can be fairly simple to avoid the all-too-familiar discomfort and confusion of just who should pay the bill.
After-Hour Client Calls: How Late Is Too Late?
Productivity

After-Hour Client Calls: How Late Is Too Late?

When work-related emergencies arise late at night, knowing whether to contact your colleagues or clients can make or break business relationships. Here are some guidelines to keep in mind.
5 Tricks to Remembering Anybody's Name
Networking

5 Tricks to Remembering Anybody's Name

Remembering names not only makes others feel valued, but opens the door to important connections.
5 Ways to Be a Better Listener
Productivity

5 Ways to Be a Better Listener

Evolved listening skills are key for business leaders to process feedback and build a loyal following. Here within are five steps for a more effective exchange.
Business Card Do's and Don'ts
Networking

Business Card Do's and Don'ts

We may be in the Digital Age, but business cards are still important.

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