Author, Etiquette Expert, and Founder of The Protocol School of Palm Beach
12 Recent Stories
Management & Operations
All too often, meetings run longer than they should and fail to keep attendees engaged. Here's how to run a meeting the right way.
Almost everyone knows to tip 15 to 20 percent of the bill for restaurant servers, but what about hotel staff, shuttle drivers and others who help you along your trip? Here's some advice.
Confused about how much to tip your mailman, dog walker or babysitter? Here's a good starting point.
Choosing a gift for the people you work with can be daunting. Here are some ideas and advice.
When mixing business with pleasure, make sure you put your best foot forward. Here are seven etiquette tips to keep you out of hot water.
A look at when it's appropriate to send a thank-you note and other ways of showing appreciation to your clients, business partners and employees.
Everyone may be doing it, but not everyone is doing it politely. Follow these rules to keep from annoying your coworkers.
It may be somewhat of a lost art, but taking your clients out is one of the best ways to earn more business. Here's how not to screw it up.
Need help getting connected? Here are five ways to develop relationships outside the standard happy hours.
Marketing How-To Guides
How you articulate reveals a lot about your sincerity, credibility and confidence. Here are some tips to use your voice more effectively the next time you pitch your business or give a presentation.
If not managed wisely, your Facebook account can work against your business.