Jacqueline Whitmore

Jacqueline Whitmore

Author, Business Etiquette Expert and Founder of The Protocol School of Palm Beach

Jacqueline Whitmore is an etiquette expert and founder of the Protocol School of Palm Beach in Palm Beach, Fla. She is the author of Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals (St. Martin's Press, 2011) and Business Class: Etiquette Essentials for Success at Work (St. Martin's Press, 2005).

5 Steps to Establish Yourself as an Industry Expert
Expertise

5 Steps to Establish Yourself as an Industry Expert

You don't need to be the single most knowledgeable person in your field, you just need to know what you're talking about and be good at explaining it.
6 Ways to Salve Burnout Before It's Career Terminal
Control What You Can

6 Ways to Salve Burnout Before It's Career Terminal

The time to rejuvenate yourself is long before stress and weariness turn into disillusionment.
A Concise Guide to Being a Well-Mannered Holiday Guest or Host
Etiquette

A Concise Guide to Being a Well-Mannered Holiday Guest or Host

Getting holiday parties right is as simple as being the guest you'd like to host and hosting the party you'd like to attend.
The Etiquette of Exchanging Holiday Gifts in the Office
Holidays

The Etiquette of Exchanging Holiday Gifts in the Office

These seven tips will help you keep your workplace merry and bright this season.
Everything You Need to Know to Make a Good Impression at the Holiday Party
Holiday Parties

Everything You Need to Know to Make a Good Impression at the Holiday Party

The trick is to have the most possible fun short of making a spectacle of yourself.
7 Etiquette Tips for Sending Holiday Cards to Business Associates
Relationship Building

7 Etiquette Tips for Sending Holiday Cards to Business Associates

Sending holiday cards to clients and business associates is an important recognition of the relationship but there is a lot you can get wrong.
7 Ways to Have a Pleasant Conversation With a Negative Person
Conversational Intelligence

7 Ways to Have a Pleasant Conversation With a Negative Person

People with valid complaints deserve to be heard but chronic complainers need to either lighten up or shut up
9 Ways to Be Certain You Won't Embarrass Yourself at the Holiday Party
Holiday Parties

9 Ways to Be Certain You Won't Embarrass Yourself at the Holiday Party

Be realistic, Business holiday parties have nothing to do with eat, drink or be merry.
5 Ways to Salvage Your Career After Losing Your Cool
Apology

5 Ways to Salvage Your Career After Losing Your Cool

Whatever it was that you said that you shouldn't have, you know what to say next -- "I'm sorry.''
6 Ways to Wrest Back Control of Your Life From Your Cell Phone
Cell Phones

6 Ways to Wrest Back Control of Your Life From Your Cell Phone

People check their phones every ten minutes instead of paying attention to what they are doing.
Top Tech Tools for the 5 Business Basics
Productivity Tools

Top Tech Tools for the 5 Business Basics

Readily available technology is making it easier for entrepreneurs to get the chores done so they can focus on strategy.
6 Nice Gestures That Make the Office Friendlier
Office Culture

6 Nice Gestures That Make the Office Friendlier

Making the effort to be pleasant with co-workers can have a dramatic positive effect on you and the ambience of where you work.
4 Practices Certain to Make You Confident
Confidence

4 Practices Certain to Make You Confident

Confidence is the result of a conscious way of living, not just a pleasant feeling some lucky people enjoy naturally.
6 Ways to Show People You're Really Listening
Listening

6 Ways to Show People You're Really Listening

There is no better conversational tactic than making the other person certain you are paying attention when they speak.
How to Offer Condolences to a Co-Worker Without Unintentionally Offending
Office Etiquette

How to Offer Condolences to a Co-Worker Without Unintentionally Offending

A colleague returning to work while still grieving welcomes kind words but their raw emotional state makes it easy to say the wrong thing.