Jacqueline Whitmore

Jacqueline Whitmore

Author, Business Etiquette Expert and Founder of The Protocol School of Palm Beach

Jacqueline Whitmore is an etiquette expert and founder of the Protocol School of Palm Beach in Palm Beach, Fla. She is the author of Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals (St. Martin's Press, 2011) and Business Class: Etiquette Essentials for Success at Work (St. Martin's Press, 2005).

The 5 Pillars of a Successful Personal Brand
Marketing

The 5 Pillars of a Successful Personal Brand

Be your authentic self and give people their money's worth. Your brand will grow itself.
4 Ways to Keep Your PowerPoint Presentation Off Life Support
Presentations

4 Ways to Keep Your PowerPoint Presentation Off Life Support

Stultifying PowerPoints are common but, with a little effort, entirely avoidable.
4 Ways for Control Freaks to Get Comfortable Delegating Tasks
Delegating

4 Ways for Control Freaks to Get Comfortable Delegating Tasks

Some things only you can do. Start trusting your team with everything else.
Instead of Skipping Lunch Do What Successful People Do
Lunch

Instead of Skipping Lunch Do What Successful People Do

People get more done when they are rested and fed, so get out of the office and eat something good for you.
7 Ways to Create a Friendly Environment at Work
Office Culture

7 Ways to Create a Friendly Environment at Work

People who like each other work better together.
6 Actions You Can Take Every Day to Build Your Self-Confidence
Self Improvement

6 Actions You Can Take Every Day to Build Your Self-Confidence

Think of confidence as a skill that you can get better at, then practice, practice, practice.
Will Work for Praise! How Waiving Your Fee Will Grow Your Business.
Starting Up

Will Work for Praise! How Waiving Your Fee Will Grow Your Business.

The willingness to be paid in testimonials and referrals is good strategy when casting about for your first customers.
7 Steps for Getting the Chronically Late Employee to Be Punctual
Managing Employees

7 Steps for Getting the Chronically Late Employee to Be Punctual

When a team member is making a habit of being tardy, take action before it really is a habit.
8 Ways to Offer Stellar Customer Service That Don't Cost a Penny
Customer Service

8 Ways to Offer Stellar Customer Service That Don't Cost a Penny

Prompt response, patient listening and sincere follow up keeps customers happy and solves most problems when they aren't.
5 Ways for Boomer Managers to Motivate Millennial Workers
Millennials

5 Ways for Boomer Managers to Motivate Millennial Workers

The generation now entering the workforce offers energy, creativity and innate tech skills that bosses the age of their parents can learn to harness.
4 Can't-Fail Ways to Grow Your Professional Network
Networking

4 Can't-Fail Ways to Grow Your Professional Network

All you need to build successful business relationships is sincerity and follow-up. You can do that.
7 Ways to Be More Productive on the Weekends
Productivity

7 Ways to Be More Productive on the Weekends

Days off are different for harried entrepreneurs but making the most of Saturday and Sunday doesn't mean constant work.
You'd Be Way Ahead This Morning If You'd Done These 5 Bedtime Routines Last Night
Routines

You'd Be Way Ahead This Morning If You'd Done These 5 Bedtime Routines Last Night

A lot of what needs to be done every morning could be done before bed. That makes for a less harried start to the day.
Get Your Ego Out of the Way and Ask for Help When You Need It
Asking for help

Get Your Ego Out of the Way and Ask for Help When You Need It

If you never need help from anybody, you aren't doing anything very challenging.
6 Ways to Build a More Cohesive Team
Team-building

6 Ways to Build a More Cohesive Team

Small but thoughtful initiatives to enhance communication and avert tensions can significantly improve your team's results.