Author, Etiquette Expert, and Founder of The Protocol School of Palm Beach
When you take the time to say 'thank you' to those who are most important to your business, it can leave a lasting impression.
You don't have to be born with the gift of gab to become an expert communicator. Here are six tips for better speaking and listening.
Want to get advice from an industry leader? Here's how to do it the right way.
If we're going to be on our phones all the time, it's time to ditch 'cell yell' and other annoying habits.
The most effective entrepreneurs know they need to invest in themselves if they want to grow their business. Here are some habits to embrace.
With a little effort, you can build a reputation through social media as someone who values customer service and works hard to answer consumer questions.
Like Yahoo CEO Marissa Mayer, we've all had the experience of being late to events, or missing them altogether. Here's how to save face -- and make sure it doesn't happen again.
Many of us are tempted to deflect kind words, but that may be doing more hard than good.
It's always a bit awkward to ask for favors, especially from people who are considered industry leaders. Here's how to do it the right way.
Want to stand out in the email flood? Follow this advice.
Instead of waiting for an occasion to network, use these tips to start a conversation with a stranger.
Sending a thank-you note can change your life. It changed mine.
Business leaders and entrepreneurs with these skills have a competitive edge over others.
If the pressure to come across as interesting and likable feels defeating at times, here are some helpful hints to letting your true self shine through.
With these tips you'll be cool, confident and comfortable in front of a crowd.