Jacqueline Whitmore

Jacqueline Whitmore

Author, Business Etiquette Expert and Founder of The Protocol School of Palm Beach

Jacqueline Whitmore is an etiquette expert and founder of the Protocol School of Palm Beach in Palm Beach, Fla. She is the author of Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals (St. Martin's Press, 2011) and Business Class: Etiquette Essentials for Success at Work (St. Martin's Press, 2005).

7 Steps for Getting the Chronically Late Employee to Be Punctual
Managing Employees

7 Steps for Getting the Chronically Late Employee to Be Punctual

When a team member is making a habit of being tardy, take action before it really is a habit.
8 Ways to Offer Stellar Customer Service That Don't Cost a Penny
Customer Service

8 Ways to Offer Stellar Customer Service That Don't Cost a Penny

Prompt response, patient listening and sincere follow up keeps customers happy and solves most problems when they aren't.
5 Ways for Boomer Managers to Motivate Millennial Workers
Millennials

5 Ways for Boomer Managers to Motivate Millennial Workers

The generation now entering the workforce offers energy, creativity and innate tech skills that bosses the age of their parents can learn to harness.
4 Can't-Fail Ways to Grow Your Professional Network
Networking

4 Can't-Fail Ways to Grow Your Professional Network

All you need to build successful business relationships is sincerity and follow-up. You can do that.
7 Ways to Be More Productive on the Weekends
Productivity

7 Ways to Be More Productive on the Weekends

Days off are different for harried entrepreneurs but making the most of Saturday and Sunday doesn't mean constant work.
You'd Be Way Ahead This Morning If You'd Done These 5 Bedtime Routines Last Night
Routines

You'd Be Way Ahead This Morning If You'd Done These 5 Bedtime Routines Last Night

A lot of what needs to be done every morning could be done before bed. That makes for a less harried start to the day.
Get Your Ego Out of the Way and Ask for Help When You Need It
Asking for help

Get Your Ego Out of the Way and Ask for Help When You Need It

If you never need help from anybody, you aren't doing anything very challenging.
6 Ways to Build a More Cohesive Team
Team-building

6 Ways to Build a More Cohesive Team

Small but thoughtful initiatives to enhance communication and avert tensions can significantly improve your team's results.
7 Ways to Make Your Office a Sanctuary
Office Space

7 Ways to Make Your Office a Sanctuary

Being at work shouldn't be an ordeal.
7 Tips for Mastering the Fine Art of Following Up
Networking

7 Tips for Mastering the Fine Art of Following Up

A good first impression is wasted unless you take the next step of building a relationship.
6 Ways to Overcome Your Reluctance to Sell
Sales

6 Ways to Overcome Your Reluctance to Sell

The entrepreneur's moment of truth is that silence at the conclusion of the presentation when you wait for the client's response.
10 Ways to Be the Person People Like to Work With
Personality

10 Ways to Be the Person People Like to Work With

The work world is not a perfect meritocracy. The likeable person who is competent will usually be chosen over the jerk who is more talented.
7 Strategies for Dealing With Negative People
Positivity

7 Strategies for Dealing With Negative People

Pessimism is contagious. Have a plan to shield yourself from the people who know no joy.
5 Ways to Keep Fear of Failure From Holding You Back
Failure

5 Ways to Keep Fear of Failure From Holding You Back

Failure is the tuition we pay learning how to succeed.
Never Underestimate the Business Advantages of Dressing Well
You've Arrived

Never Underestimate the Business Advantages of Dressing Well

That crucial first impression is deeply influenced by appearance. Your wardrobe can be a competitive advantage.
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