Author, Business Etiquette Expert and Founder of The Protocol School of Palm Beach
Be your authentic self and give people their money's worth. Your brand will grow itself.
Stultifying PowerPoints are common but, with a little effort, entirely avoidable.
Some things only you can do. Start trusting your team with everything else.
People get more done when they are rested and fed, so get out of the office and eat something good for you.
People who like each other work better together.
Think of confidence as a skill that you can get better at, then practice, practice, practice.
The willingness to be paid in testimonials and referrals is good strategy when casting about for your first customers.
When a team member is making a habit of being tardy, take action before it really is a habit.
Prompt response, patient listening and sincere follow up keeps customers happy and solves most problems when they aren't.
The generation now entering the workforce offers energy, creativity and innate tech skills that bosses the age of their parents can learn to harness.
All you need to build successful business relationships is sincerity and follow-up. You can do that.
Days off are different for harried entrepreneurs but making the most of Saturday and Sunday doesn't mean constant work.
A lot of what needs to be done every morning could be done before bed. That makes for a less harried start to the day.
Asking for help
If you never need help from anybody, you aren't doing anything very challenging.
Small but thoughtful initiatives to enhance communication and avert tensions can significantly improve your team's results.